Question about Garmin StreetPilot C330 GPS Receiver

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Freezes on main screen, power button won't shut off or on unless

The reset button. Still remains on main screen

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What can i do

Posted on Jul 31, 2009

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Posted on Jan 02, 2017

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Garmin Nuvi 1350 - will not power on unless I hold power button down for the 10 second reset. At this point, the device powers on until it reaches the "loading maps" point and then shuts down.


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
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  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
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1 Answer

Screen freezes and then shuts off. This cycles every 1-2 minutes


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Freezes at startup at ATT logo


Unfortunately, if you can't solve this problem with the other fixes, you will need to completely reset your phone. You will lose all of your self-installed applications, contacts, SMS messages, or anything else unless it is on an SD card or a copy on the web such as webmail/calendar data. Hopefully you backed up your phone somehow.

RESET THE PHONE AS IF IT CAME STRAIGHT OUT OF THE BOX:

Power down the phone any way you can. ON/OFF button or removing the battery.

With battery back in place, phone off and all prayers completed for the data about to be sent to heaven, hold down the UP portion on the navigation wheel (the wheel in the center of the phone with the clicky center button) and while still holding this button down, press the power button on the top right of your phone (you will have to press it for more than a second as you probably already know.)

You will get this scary looking black screen with colored text asking for confirmation of the reset. You can chicken out and abort by pressing any of the number keys.

If you proceed. Wait patiently.

TADA! Good luck and sorry.

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ITS THE PICTURE TUBE ITS BURNT OUT - OR THE GAS HAS LEAKED OUT ANYWAY U NO LONGER CAN USE IT

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