Question about Microsoft Xbox 360 Console

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Warranty clarification for the xbox 360

I got an xbox 360 pro not long ago and i just wanted to clarify the warranty. What is the warranty that comes with the xbox when you purchase it? What does registering the xbox do? Do I need to register it?

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As I understand it, and I have three 360s to go by here:

1) You have one year manufacturer warranty for any defects, all are covered. Assuming you purchased it at a retailer, purchasing it online I am not sure.

2) You have 3 years from the date of purchase for both the Red Rings of Death and the E74 issues, which essentially are caused by the same faulty processor.

Word of advice though, if you do get any of the errors listed above always call them, do not use the online forms to send it in. I have had two RRoD and one E74 and have always had MS pay for it with shipping and a box, my friends have used the form and have had to pay shipping themselves.

Registering it:
I didn't have to register any of my consoles until I had the major errors, then I registered them over the phone and got a trouble ticket and replacement set up. I know you do not need to register them for xboxlive so I am not sure what are the additional benefits to registering, if any.

Posted on Jul 31, 2009

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Posted on Jan 02, 2017

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