Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

Computer doesn't recognize the Vision: M

I have installed the software, but when I plug my Vision M into the computer...it doesn't recognize that it exists. Therefore, I can't do anything to the mp3 player. I can't add songs, or make a playlist or anything at all. Do I need to manually turn something on. It worked fined with my other computer, but I have this one now and it just won't connect.

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  • 820 Answers

Support for Zen Vision M:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM

See if the Operating System on the computer matches
your installed software.

Get down on the support page and make a Manual Selection in the
second bar XP, Vista or whatever you are using and click SUBMIT.
The available downloads will change now. Next get the matching software for your PC.
Also check the system requirements by opening "Show Details"
in the suitable software.

Posted on Aug 02, 2009

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Dinoza
  • 112 Answers

SOURCE: deleting existing songs and copying new ones

try formating it hopefully that will help here are the instructions http://www.fixya.com/support/t181591-not_able_delete_songs don't forget to rate

Posted on Aug 15, 2007

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Luckily for me I have a laptop with Windows XP. I installed the Zen software and connected my external hard drive that has all my music on it and copied the music from the external drive to the Zen. Problem sovled, although I really would like to have the software work properly using Vista. For now the solution works.

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Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize


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Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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Creative vision m


you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loaded

Jan 13, 2008 | Creative Labs Zen Touch MP3 Player

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