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Comcast Modem and TP-Link Wireless Router not connecting

I have Comcast as my Internet service. they supplied the Arris modem. I purchased a TP-Link 54M Wireless Router (TL-WR541G) for my laptop to be used in another part of the house. I followed all the directions, but I'm unsuccessful establishing a connection through the router. what am I doing wrong? It should be simple, but I really need step by step instructions. Thank you. I use Windows Vista.

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  • clifton_brya Aug 01, 2009

    This didn't work. I have the same problem. the computer does show that there's a connection but it doesn't allow data to transmit or be received. I can't access the internet. Is it possible that Comcast is deliberately blocking any attempts from attaching routers without their technicians doing it for a fee?



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1) First, go to "Start Menu" -> "Control Panel" -> "Network and Internet".

2) Now... go to "Network and Sharing Center" and select "Connect to a network

3) Choose "Show All" and hit the refresh button. If you find active network connections, select the one you want (TP-Link 54M in this case) click on "Connect" and don't forget to check the option that says "Start this connection automatically". If you check this option, Windows Vista will connect automatically to the selected network every time you log in.

If no networks are found, you can manually enter all network settings.

In the “Connect to a network” window, click on “Set up a connection or network” Select “Manually connect to a wireless network” and press the “Next” button.

First, enter the “Network name”. In some cases the network name is identical to the name of the router - for example - your router is a TP-Link 54M , so the name of the network is TP Link 54M.

Choose the security type and the encryption you use on your network. Now type the security key (this is found on a label on the bottom of your router and may be called WEP Key or Network Key) and check the option "Start this connection automatically".

Click the "Next" button, then click "Connect to..." and you should now be connected.

This procedure will connect your computer to your wireless router. If the router itself not connecting properly to the net you will have to contact your network provider to obtain the proper settings to configure the router to the internet.

Hope this helps. If so please do rate my answer. If you continue to have difficulties post up a comment with the details and I will continue to troubleshoot this for you.

Posted on Jul 31, 2009

  • Radio Code Pro
    Radio Code Pro Aug 01, 2009


    The computer is connected to the router but the router itself has the wrong settings to connect to the internet. You can go into your routers menu to change these and it will work but you will need to contact Comcast to give you the exact settings they use for your broadband connection to enable your new router.

    There should be no in problem with them doing this as its entirely up to you what router you use.

    Another way you could do this is to get into the menu on your old router. If it is working correctly take note of the internet settings used on it for a Comcast connection. Then open the menu on your new router and input the exact same settings and it should work.

    Routers use a web address which you type into your browser e,g internet explorer to get access to the menu. This page will work as long as your router is connected and even if the web is not working on your new router the page will still open up.

    This link shows the typical addresses you need to use to open the menus on both of your routers.

    You may need an administration password to get into these particular settings and you should check your routers manual for this but on many routers the default user name is admin and password also is admin.

    Hope this helps. Once you get the correct settings in to new router you will be up and running in no time!



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