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Error (sys 0505)(0,841) - Palm TX Handheld

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  • Palm Expert
  • 346 Answers

Hi,

I entered "Sys 0505" in the Search box on the main Palm support site and got a bunch of hits, one of which is a Palm Knowledge Base article which would suggest that the error might be related to a file (these hits suggest a backlight file though the last four digits of the error are different) which might have gotten onto your TX if you upgraded from an older Palm.

http://tinyurl.com/2vwqq4

http://tinyurl.com/2rq73o

Hope this helps. If it's not the backlight file, it could be some other relic system file from an older Palm. You might have to try Hard Resetting your TX, renaming the Backup folder on your desktop, then Hotsyncing your regular PIM data back and reinstalling your third-party apps one at a time. This routine is the customary way to try to troubleshoot a software problem, which is prolly what you have. Now, if you have never had a prior Palm handheld and there's no way it could be a legacy system file from a prior device...I dunno...I would still suggest going the Hard Reset route, renaming your backup folder to backupold, Hotsyncing your data, make sure it's all working, then reinstall your 3rd party applications.

Posted on Aug 20, 2009

5 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: HotSync error ((sys 0505) (0,841)

Thanks a lot for the tip. I just deleted the mypalm application and the error message stopped!

Posted on Aug 27, 2008

Joed911
  • 4338 Answers

SOURCE: Still getting error (sys 0505) 0, 841 on Palm TX

Try a hard reset and wiping it out. Then resync it with the newest Palm Desktop manager 6.2

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Jul 27, 2009

gemmy23
  • 346 Answers

SOURCE: when trying to sync, error message reads (sys

Hi,
Try to perform a System Reset (see article linked below). If it works to break the loop, you should then be able to delete the offending "My Palm" software and perform a Hotsync to backup your data to your desktop.

If that doesn't break the loop, you'll have to perform another Hard Reset. Sometimes, a Hard Reset takes a couple of tries to get it right, since it's easier to do it wrong than to do it right.

This article discusses the various types of Reset for different Palm devices:

http://tinyurl.com/zlwza

Until you break the TX out of its loop, you won't be able to get the data from it.

To see the Palm OS version running on your TX, enter the Menu, select Info, then Version.


To Get Out Of A Loop:

  1. Perform a SYSTEM RESET by doing the following:
a) Press the UP Button
b) And THEN press and release the RESET Button
c) When you see the second Logo (Palm Powered) release the UP Button
d) Now check if your SYSTEM RESET worked by going to Beam Receive. If it goes back to Off even after you put it to On it means you were successful

2. Now Perform A SOFT RESET by pressing and releasing the button in the back once

  1. After a soft reset, a logo screen appears, followed shortly by a Preferences screen asking you to set time and date.

  1. If a soft reset does not break it out of the loop, you may need to try one of the other resets below.

  1. Do an INCOMPLETE HARD RESET by holding down the power (on/off) button on your device.

  1. While holding down the power button, Press and release the reset button on the back of your handheld device

  1. Keep the power button pressed and release it when the “Palm Powered” logo appears.

  1. A message will now appear warning that you are about to “Erase All Data”. And this will happen if you press UP or DOWN.

  1. Instead you press left or right to begin a soft reset, leaving your data intact.

  1. Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.
Sorry this was so long, I tried to put everything down that might help you.

Posted on Aug 03, 2009

Consultapro
  • 23 Answers

SOURCE: I get an (Sys 0505)(0,841) Error when I try to Hot Sync or go to

Try Uninstalling and reinstalling DocsToGO

Posted on Oct 06, 2009

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