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Problem with printing in black writing not clear and very faded.

Problem with printing in black.Writing is not clear. Writing is very faded and has white lines through it. I have used best quality option and still does not print so that the writing can be read.
I have used the option to clean black ink, it does not help.
I have changed the black ink also and put in a brand new cartridge this does not help.
All colour prints fine.

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  • mmonkey5 Aug 06, 2009

    Hi Spidey28,

    Thanks so much for your help...

    The model is: BROTHER MFC - 215C USB PRINTER
    VERSION: 5.01

    Problem with printing in black.
    Writing is not clear.
    Writing is very faded and has white lines through it.
    I have used best quality option and still does not print so that the writing can be read.
    I have used the option to clean black ink, it does not help.
    I have changed the black ink also and put in a brand new cartridge this does not help.
    All colour prints fine - I just cant print in black.
    Model is: BROTHER MFC-215 USB PRINTER VERSION 5.01

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It sounds like you need to run a printhead cleaning. The print head is what you put the ink cartridges into, it's responsible for placing ink directly to the page. If the some of the nozzles are clogged up, it can give you bad print quality. Without knowing the exact model of your printer, I can't tell you exactly where to find the menus needed to run the cleaning. Sometimes you can do this via the "maintenance" tab in the printers properties. If you need any further assistance, feel free to let me know.

Posted on Aug 02, 2009

  • Spidey28 Aug 07, 2009

    Okay, thanks for the info. Is there a email I can reach you at? I can send you a PDF on how to enter the maintenance mode and how to clean the printhead.


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