Question about Acer Aspire 5500 5570-2609 Laptop

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The screen goes blank

I have a acer aspire 5738Z, after a few minutes of being switched on it goes blank, i can get my desktop back up by pressing the start key on the keyboard but it keeps on doing it. i have downloaded the pc doc pro version 5 and fixed all the computers problems but it hasnt fixed this problem. please can you help me

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  • tams74235 Aug 02, 2009

    you gave me some advice a few days ago on my acer aspire 5738Z,shortly after my desktop comes on it goes blank (white), you told me to repair it with my windows xp cd. i have windows vista and i didnt get a cd with this laptop. i have done a windows repair using the help page but i am still experiencing this problem. is there anything else i could do? thankyou

  • tams74235 Aug 03, 2009

    tried that but it still going blank.

  • tams74235 Aug 03, 2009

    i have done a system restore but unfornately i am still esperiencing the same problem

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Hi

Its your incompatible VGA driver. Go to safe mode and uninstall it.
Use the recommended driver.from Acer website

Posted on Oct 26, 2009

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Hit desktop key on keyboard and programs will open and on the task bar you will see windows blank page, double click it away. hope this helps

Posted on Aug 23, 2009

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Is it going black after the windows desktop appears? Try doing a repair installation with your windows xp cd. If you don't know how to do it then email me and I'll explain.

Posted on Jul 30, 2009

  • John P Griffin Aug 02, 2009

    Can you start the system in safe mode? Turn on your laptop and repeatedly press the F8 key. You should have some menu choices. Choose safe mode with networking. If you can get into the system in safe mode go to help and then system restore. Pick a system restore date prior to the last time you downloaded windows updates if you can. Email me if you continue to have a problem and I'll try to assist you.

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Posted on Jan 02, 2017

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