Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Power failure Whenever I send a Fax with my HP officejet 6110 it takes a long time to send a page and then give a power failure error even though there was no power failure.

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Re: Power failure


Please follow the below given instructions to resolve the issue.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Please install the below firmware update to resolve the issue.

Here is the weblink to download the firmware update:



Just copy and paste the entire link into the Internet browser's address bar and press enter.

Instructions to install:

1. Please scroll down the web page and click on "Download only" button in that page.
2. Click on " Save " and choose desktop on the left side of the new window (which is opened when you click on Save).
3. Click on OK.Now Double click on the file that you have just downloaded.
4. Then click on " Run ".


Posted on Jan 06, 2008

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How do I solve the "scanner failure power off and on again" message for an h.p. 6110 officjet all-in-one printer/scanner/fax?

Hi Paul,

Scanner Failure usually results in Hardware Failure. However there is one step you can try. Try connecting the printer directly to wall outlet or any other power outlet and the issue should be resolved.


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I would like to send a fax from my PC. I have a MS Word document and a HP 6110 xi connected as a printer to my PC. Can I send the fax directly to the other person or do I have to print it and send it via...


You can send the Word document as Fax from Your PC to Printer

Open the document and Click File menu and Click Print option
Choose the HP Officejet 6110 series Fax ( not the regular printer icon )
Click Print Button

You will find a cover page to enter the fax details
Enter the details and click SEND FAX button - the Printer will start dialing the # to send Fax ( word document )


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 19, 2011 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Wont send message. Error no 442

This error indicates that the receiving machine (receiver) cannot receive the fax you just sent. The reasons might be unexpected shutdown of the machine (Receiver's machine) just before it completely received [or partially printed] the file you had sent or power failure during the process.
Another reason is, when we send color fax from Hp machine to another Machine (non-hp), this happens due to incompatibility issue.
Solutions are;
1. Restart both the machine after deleting the recently sent/received fax.
2. Send black and white only, not color.
3. Try again after the phone line seems not much busy which means when there's better transmission capability.

Good luck.

Thanks for using FixYa.

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1 Answer

When I try to scan something on my HPofficejetJ5750 all in one I get an error Cycle Power and try scannin again what does this mean?

This is covered in the following support document from HP: (start troubleshooting at the top of the page, quit when problem resolved). Failing these solutions, your OfficeJet 6110 may need service/repair.

HP Scanner Failure, Power Off/On

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When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

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1 Answer

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Per HP:


An error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing).


Try the fax at a different time when telephone line conditions have improved.

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I would suspect that the problem is a short around the fuser/thermostat. It sounds like you are shutting down when the printer gets hot. Replacing the assembly would replace both these components, but it isn't an easy repair.

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Memory low error has a web page that addresses your problem:

Low Memory Error

Also, for some reason, you've posted a problem for an HP Laserjet 3015 in the Officejet 6110 forum. That makes it kind of confusing for those of us trying to help resolve issues on specific products. If you can in the future, please select the correct forum for your product's problem.


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