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The Japanese Language Support Package is required

Error Message:
"The Japanese Language Support Package is required to display this page properly. Click OK to install this component. All open PDF files will be closed and Acrobat will restart. You will be given the option to save changes.
Click Cancel to continue without installing the missing component You may install the missing component later by running the Acrobat Installer in the Add or Remove Programs Control Panel and choosing Modify."

I've never had this message pop up and I don't want to install this package. How do I get it to go away and be normal again?????

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The PDF document contains data in Japanese and needs the support package to display the correct Japanese characters. This is common with files on websites of Japanese companies even thought the document may contain English language also. You can simply cancel and then view the document English text but the Japanese text will not be displayed and you will see various garbage and blank spaces instead. Alternatively, you could simply install the support package. This will then enable Acrobat reader to correctly display Japanese characters. Note: you can also get a similar message if you access a document in Chinese which will then prompt you to install the Chinese support package!

Posted on Jul 31, 2009

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