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Jean McLeod Posted on Feb 09, 2018
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I am house sitting and do not know where Delonghi Perfecta Cap. machine's grounds container is located? indicator says to empty now...

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Jean DeLauche

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  • DeLonghi Master 2,911 Answers
  • Posted on Feb 09, 2018
Jean DeLauche
DeLonghi Master
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Hello, Jean -

Delonghi makes a number of different cappuccino machines. If you had stated the model number of the machine, I probably could have found you the manual for the homeowner's machine online.

I found a user's manual for the Delonghi ESAM5500. The manual has an illustration which shows where the grounds container for that machine is located. If the homeowner's cappuccino machine is not an ESAM5500, the grounds container for their machine may be in a similar location.

This is the link to the user manual for the Delonghi ESAM5500:
http://kavegepbolt.hu/shop_ordered/9160/pic/Saeco/DELONGHIESAM5500.pdf
It is a PDF document, so you will need Adobe Reader software (free).

Page 17 of the manual talks about how to clean the machine, including cleaning the grounds container. In the instructions part A9 (which is illustrated on Page 3 of the manual) is identified as the grounds container.

Just to be sure, if you can contact the homeowners, do so and ask them where the manual for their cappuccino machine manual is located, so you can refer to it and so that you do not accidentally damage the machine.

Best wishes.

2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 17, 2009

SOURCE: Delonghi EAM 3400 keeps saying "Empty Grounds Container"

I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael

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Anonymous

  • 1 Answer
  • Posted on Oct 12, 2012

SOURCE: DELONGHI PERFECTA SAYS INSERT GROUNDS CONTAINER WHEN IT'S ALREADY INSERTED

Just had the same problem after washing my ESAM5500.
Seems that some water hot on the switch that is triggered when grounds container is inserted.
My solution was removing the bottom panel (5 screws if I remember correctly) and disconnect the green wire from the switch (there are three wires - green, ping and blue). When the green wire is disconnected, coffee maker thinks that grouns container is inserted all the time - even if it is removed.

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This is the third time in 2 days. Is this the same person HIDING behind 'Anonymous'?

Watch videos and read. Or take to a dealer. These home coffee machines need dealer service once a year, but they don't tell you that when you buy them. My machines in a commercial setting serving up to a thousand cups a day were serviced every 3 months.

https://www.google.com/search?q=DeLonghi+Esam+4500+stuck+in+empty+grounds+container+while+its+empty+and+inserted

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Delonghi EAM 3400 keeps saying "Empty Grounds Container"

I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael
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