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"Document in ADF", usually means that there is a document in the Automatic Document Feeder. Or to put it differently, there is a paper jam in the document feeder (probably of the scanner part).
The fix is to check the feeder and clear the jam. Sometimes it indicates there is a piece of paper stuck or a faulty paper detector.
Hello , sometimes what happens is that there could be objects blocking the
path of the paper on one side. Maybe a paper clip or a pen, I have seen
this many many times. Just turn off the printer and remove the paper
from the feeder. Unplug the printer from the power cord. Then flip the
printer upside down and shake it a little most of the times you will
find something stuck in there and it will fell down. If you do not find
anything maybe then there is something wrong with the feeder roller.
Also try the following link http://bit.ly/9nrlMW
Sounds like someone got something stuck in the ADF (Auto Document feeder). See if it looks like the paper is really getting wrinkled up more on one end than the other and focus on that side of the feeder. I have seen post it notes cause this problem. People put in their originals and forget to remove post it notes before feeding the documents through. They come off and get stuck in the feeder. Without more detail it is hard to say what is stuck in there but it sounds like there is something impeeding the paper path. Shine a flashlight in there to see.
Please follow the instructions for clearing the paper jam outlined in this article from the HP online support site. Here's another link with info on the manual feed in case you need it, and the home page for your printer in the event that a manual would help.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
If you are receiving an Error Code 103 or a Paper Jam error,
but there are no pages in the ADF (Automatic Document Feeder), follow
the steps below:
Close the scanning application (such as PaperPort)
Turn off the scanner and the computer
If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
Plug the ADF cable back in
Turn on the scanner power
Turn on the computer
Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in
the rear is connected to the scanner base. Check the flatbed to make
sure that it is clear. A page incorrectly placed on the flatbed may
interfere with a page feeding through the ADF.
If your scanner stops scanning due to a paper jam in the Automatic
Document Feeder (ADF), a warning dialog box appears after a few moments.
To clear a paper jam:
Open the Automatic Document Feeder cover.
Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is
running continuously, check to make sure the paper sensor arm is not
Open the Automatic Document Feeder cover.
Look for the small black plastic arm
When you press on this arm, it should move freely up and down
If the arm is stuck down, please contact Technical Support for troubleshooting options
Lift the cover to the ADF (Automatic Document Feeder) and remove any paper debris from the rollers. Also, clean the rollers with a very damp cloth and a dab od dish washing detergent.
Also, check to see that the spring loaded lever is in place.
Clear the jam from the automatic document feeder (ADF)
Make sure the product is turned off and the power cord is unplugged.
Grasp the upper edge of the automatic document feeder (ADF) assembly and open it.
Raise the roller assembly.
Gently remove any jammed paper from the ADF.
Lower the roller assembly.
Close the ADF assembly.
Plug the power cord back into the product.
Press the Power button ( ) to turn the product on.
Try the print job again.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Hi, The problem seems to be a piece of debris , paper stuck in the ADF roller assy. You can check this by opening up the adf cover and inspecting the paper path. I have seen where a very small peice can cause paper path problems to where something is blocking the paper> Good Luck!