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My microwave is locked

I went to use my microwave and is shows locked on the screen and will not let me use it. I cannot find the manual and have no idea what to do.

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Re: My microwave is locked

Unable to turn lock off on microwave..Kitchenaid # kcms125ysb-0

Posted on Dec 20, 2007

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Re: My microwave is locked

It would help if you could reply with the model number, but we'll give a preliminary response now...

Many modern Sharp models have a Custom Help button you can press, and one of the options in that menu is the Child Lock, which you can turn on or off.

Just check the options if yours has a Help or Custom Help pad.

If that doesn't solve it, please do post back with your model number. We're happy to help you.

Posted on Nov 25, 2007

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2 Answers

My child locked the microwave pad. How do I unlock it?

The operation manual is available for free download from Samsung at this site:
The answer to how to lock and unlock is on page 15 of the manual. It's instructions are: 1. Press the '0' button, the display will show: "PRESS 1- DEMO 2-CHILD LOCK"
2. Press the "2" button, the display will show: "PRESS START"
3. Press the start button and the display will show "LOCK" then returns to the time of day.
At this point the microwave can't be used. To unlock, just repeat steps 1-3.
Hope this helps

Jun 18, 2011 | Samsung MW5592W Microwave Oven

2 Answers

Screen says "locked" and nothing happens when you

The child lock has been enabled on the microwave. To disable the lock, press and hold 0 until the Locked message disappears from the screen. To set the Lock, press Stop/Clear (to clear the display) and then press and hold the 0 pad until the phrase Lock appears and you hear two beeps.

The manual for the microwave is available here: . The direct link to the manual is .

I hope this helps.

Cindy Wells

May 24, 2011 | Jenn-Air JMC8130DDS Microwave Oven

1 Answer

MY displat shows a Child Lock problem. I find nothing in the manual about chikld lock. How do I unlock?

Manuals for some Thermador Microwaves are available here: . Scroll down to Microwaves and select your model. Then press the link for Product Manuals and then choose the manual.

On the
MBES and MBESLFTD, the child lock feature is unlocked by pressing Settings 5 2 (touch each pad/number once).

If you have a different Thermador microwave, I'll check my stack of manuals for the specifics. (On a few other brands, the child lock can be toggled by pressing and holding the Start key. One of my other microwaves has a small padlock on the key to indicate the correct key. With that toggle, press and hold the key for 3-4 seconds or longer.)

I hope this helps.

Cindy Wells

Feb 19, 2011 | Thermador Microwave Ovens

1 Answer

Screen/ keypad seem to be locked

Sounds like the child lock has come on.

This addressed in your owner's manual. but if for some reason you don't have your owner's manual, you can download Maytag owner's manuals and installation instructions here.

Just enter your full model number.

If it's not the child lock,
I would suggest a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work,leave it unplugged for maybe an hour. Then let us know if the hard reset does not fix it.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 23, 2008 | Maytag MMV1153A Microwave Oven

1 Answer


Sounds like the child lock has been activated.

Press the Custom Help or Help button to find & change the child lock settings.

Otherwise, please reply back with your model number so we can help you better.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 21, 2008 | Microwave Ovens

1 Answer

Child lock on and don't know how to turn it off

The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

The manual says to turn it on or off, hold the Cancel button for 5 seconds until you hear the tones.

If you still have trouble after that, the surge may have done some damage, even though the unit has built-in surge protection.

We're happy to help and we appreciate your thoughtful rating of our answer.

Mar 08, 2008 | Whirlpool MH3184XP Microwave Oven

1 Answer

KitchenAid KHMS155L 1000 Watts

According to the owner's manual for model KHMS155L:

To Lock/Unlock Control: The microwave oven and Timer must
be off. Touch and hold START for 5 seconds until 2 tones sound and a lock icon appears on the display. Repeat to unlock and remove the lock icon from display.

You can download the manual here:

We're happy to help and we appreciate your thoughtful rating of our answer.

Jan 16, 2008 | KitchenAid KHMS155L Microwave Oven

1 Answer

Microwave Carousel 2 locked

Unplugging it for a minute should reset the controls.

Jan 14, 2008 | Sharp R-320H Microwave Oven

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