Question about Dyson Vacuums
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Posted on Jan 02, 2017
It is probably a thermal cut-off which is caused by a blockage. The machine will turn itself off before it overheats if it is a thermal cut-off. Once it has cooled down, you will be able to turn it back on again (usually 30 mins - 1 hour).
If the machine doesn't turn on at all anymore, you may need to replace the power switch. Call the Dyson helpline, they will do a blockage troubleshoot and if it's not that, they will tell you where you can find an authorized Dyson repair dealer in your area.
Posted on Jul 30, 2009
I'm sorry to hear you're having difficulties with your DC15. Your machine is equipped with a safety device which shuts off the brushbar if something - for example, a rug fringe or a shoelace - jams it. If the brushbar won't rotate, you may simply need to reset the cleaner.
To do this, please follow the steps shown in the video below - ensure you have the machine reclined into the vacuuming position before testing it, as the brushbar will never rotate when the machine is standing upright.
This should resolve the issue, but for any further assistance or advice, please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.
Dyson Online Customer Support
Posted on Jan 27, 2012
Testimonial: "Thank You for your support, I too had those severed wires from circuit board to lower unit. We removed 2 screws exposing circuit board located on right side when looking at vac from front. And 2 more screws opening where handle connects to ball & there were 2 broken very thin wires. We replaced with some speaker wire & all is clean in the house again. I truly love this vacuum this has been the only issue in the 5+ years that I have used it daily. Well worth the investment. "
I would suggest contacting Dyson right away and see if they will cover it under their warranty.
Also, I found their support site helpful as well. You will need the first 3-digits of your serial number (usually found behind the removable canister).
I hope that helps!
Denver Epoxy Garage Floors
Posted on Oct 12, 2013
If your Dyson Flexi uses a rechargeable battery, it may be no good.
Posted on Aug 31, 2016
SOURCE: I bought our Dyson Animal V6 a week ago and the thing has stopped working! Blue light is flashing to indicate low battery, but when plugging in to charge no lights are coming on and it wont charge!
Posted on Jan 05, 2017
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