Question about Apple iPod touch

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I no longer have access to the Wi-Fi on my touch. The field is grayed out under settings and under settings/general. I tried resetting to factory settings and that didn't help. Any suggestions?

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Please, try restoring it on iTunes.

if this doesn't work, must be a problem with your internal hardware, you should take the itouch to apple =/

Posted on Jul 30, 2009

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1 Answer

Connection to itunes


Hi Yvonne

Several things you can try...

To check for updates, tap Settings > General > Software Update. You can also connect your iPhone, iPad, or iPod touch to iTunes and click Check for Update on your device's Summary page. To check that you're in range of a Wi-Fi router or base station.

  1. That your date, time, and time zone are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.
  2. That your iOS software is up to date. To check for updates, tap Settings > General > Software Update. You can also connect your iPhone, iPad, or iPod touch to iTunes and click Check for Updateon your device's Summary page.
  3. To check that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular. If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
  4. That you have an active Internet connection. For help with your connection, check your device's user guide.
  5. To see if other devices, like portable computers, can connect to the Wi-Fi network and access the Internet.
  6. To reset your Wi-Fi router by turning it off and then on again.

Jul 07, 2016 | Apple iPhone Cell Phones

Tip

How to Fix Wi-Fi on Iphone/Ipod Problem?


This are the common problems of Iphone/Ipod Wireless Fidelity...


* iPod Touch shows no WiFi address (Tap Settings > General > About and scroll down to WiFi Address.

* iPod touch appears to be connected to a WiFi network but cannot use Wi-Fi for checking email and surfing the Internet.

* iPod Touch WiFi icon is showing as grayed out.

* When you tap Settings > WiFi and then you see no network entries.


First you need to back up your data by syncing your iPod touch to iTunes. It is very important you do this before proceeding with the fixes below.


1.On the iPod Touch go to Settings > General > Reset and then select Reset Network Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down toWiFi Address. If there is a WiFi address listed then you issue is resolved. Else try method 2 below.

2. On the iPod Touch go to Settings > General > Reset and then select Erase All Content and Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. Ifthere is a WiFi address listed then you issue is resolved. Else try method 3 below.

3. If the above fixes don't work then the only thing left is to restore the iPod touch software using iTunes which will erase all data on the device. So before restoring make sure you back up your data by syncing with iTunes.

After the restore is complete, you can re-sync with iTunes to load the data back to your iPodTouch. Now see if your device shows a WiFi address (tap Settings >General > About and scroll down to WiFi Address). If none of the above settings and fixes work ,then you might want to consider getting your iPod touch repaired by Apple.


Hope you see it useful...

on Jul 22, 2011 | Cell Phones

Tip

How to Unlock Addresses on your iPod Wi-Fi


<p>The iPod touch has a built-in wireless network adapter that allows you to join Wi-Fi networks; however, in some cases the wireless access point to implement a Wi-Fi network can be configured to an iPod touch join the network. You can configure the access point so that it no longer blocks the iPod from the wireless network. <br /> <p><br /> <p>1. Tap "Settings," then "General" on the iPod touch. Touch "About" then scroll down to "Wi-Fi address." Make a note of the 12-digit hexadecimal number listed under that title, which is the address of Medium Access Control encoded in iPod. <br /> <p><br /> <p>2. Connect your computer to a numbered port on the back of the wireless router using an Ethernet cable. <br /> <p><br /> <p>3. Log on to the computer. <br /> <p><br /> <p>4. Start a Web browser on your computer. Directly to the router's configuration utility. The tool is listening on a specific web address that depends on the router. For example, if your router is a Linksys WRT54GS, navigate to the address "192.168.1.1". <br /> <p><br /> <p>5. Open the configuration menu for the MAC address filtering. For example, in a WRT54GS, click on "Wireless" then "Wireless MAC Filter". <br /> <p><br /> <p>6. Remove the iPod's MAC address in the list of prohibitions aimed at the router's configuration utility. For example, in a WRT54GS, click "Edit MAC Filter List". A new window will appear. Double-click the field that the iPod has the MAC address, then press "Backspace" to make the contents of the field. Click "Save Settings". The window is closed. Click "Save Settings" in the main browser window. At this point, your router will be configured for iPod touch for the network. <br />

on Jul 21, 2011 | Computers & Internet

1 Answer

Cannot unblock iphone 5


Fix the issue on your iPhone, iPad, or iPod touch If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch, make sure:
  1. That your date, time, and time zone are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.
  2. That your iOS software is up to date. To check for updates, tap Settings > General > Software Update. You can also connect your iPhone, iPad, or iPod touch to iTunes and click Check for Updateon your device's Summary page.
  3. To check that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular. If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
  4. That you have an active Internet connection. For help with your connection, check your device's user guide.
  5. To see if other devices, like portable computers, can connect to the Wi-Fi network and access the Internet.
  6. To reset your Wi-Fi router by turning it off and then on again.
If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.

Jul 07, 2016 | Apple iPhone 5

3 Answers

I can't connect my ipod to the internet


If you're having trouble with your wifi connection,try to follow this steps.


* iPod Touch shows no WiFi address (Tap Settings > General > About and scroll down to WiFi Address.
* iPod touch appears to be connected to a WiFi network but cannot use Wi-Fi for checking email and surfing the Internet.
* iPod Touch WiFi icon is showing as grayed out.
* When you tap Settings > WiFi and then you see no network entries.

If you have wireless problems,here is another method to do.

First you need to back up your data by syncing your iPod touch to iTunes. It is very important you do this before proceeding with the fixes below.


1. On the iPod Touch go to Settings > General > Reset and then select Reset Network Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. If there is a WiFi address listed then you issue is resolved. Else try method 2 below.

2. On the iPod Touch go to Settings > General > Reset and then select Erase All Content and Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. If there is a WiFi address listed then you issue is resolved. Else try method 3 below.

3. If the above fixes don't work then the only thing left is to restore the iPod touch software using iTunes which will erase all data on the device. So before restoring make sure you back up your data by syncing with iTunes.

After the restore is complete, you can resync with iTunes to load the data back to your iPod Touch. Now see if your device shows a WiFi address (tap Settings > General > About and scroll down to WiFi Address). If none of the above settings and fixes work ,then you might want to consider getting your iPod touch repaired by Apple.

Jul 20, 2011 | Apple iPhone Smartphone

1 Answer

Alright i have an ipod touch and when i go to settings and try to go to wifi my wifi is gray and whont do anything whats the problem?


it would be gray try to slide the button to the right hand side of the wi-fi logo to turn it on..if this still doesn't work try this
settings->general->reset->reset network settings this should work if doesn't try to restore the ipod to the factory settings but it'll be at a cost of loosing all the data in the ipod.

good luck

Oct 02, 2010 | Apple iPod touch

1 Answer

Can't get my Altec backbeat 903 headset to sync with my itouch


Try updating your Ipod touch to the latest OS. I have read that older versions of the Operating system didnt offer bluetooth capeability, or it wasnt very stable. If you have the latest update then try this:

First, sync your iPhone or iPod touch to iTunes to backup your user information, Contacts, Calendar, and other data. Then try the following steps in order.
One On the device, tap Settings > General > Reset > Reset Network Settings. Check to see if the device now displays the Wi-Fi address or Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth). If there is a Wi-Fi address and a Bluetooh address, then you're done with these steps and you can resync your settings and your media using iTunes.
If there's still no Wi-Fi address or Bluetooth address, then continue to step two.
Two On the device, tap Settings > General > Reset > Erase All Content and Settings. Check to see if the device now displays the Wi-Fi address and Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth). If there is a Wi-Fi address and Bluetooth address, then you're done with these steps and can resync your settings and your media using iTunes.
If there's still no Wi-Fi address or Bluetooth address, then continue to step three.
Three
  1. Restore the iPhone or iPod touch software (this erases all data on the device) using iTunes (see article 305744 for additional assistance).
  2. After the restore is complete, sync your previous settings (mail settings, text messages, notes, call history, contact favorites, and so on).
  3. Now see if your device shows a Wi-Fi address and Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth).
If there is a Wi-Fi address and Bluetooth address, then you're done with these steps. If there is no Wi-Fi address or Bluetooth address, then continue to step four.
Four If there is no Wi-Fi address or Bluetooth address listed after doing the above steps, then your iPhone or iPod touch may need to be repaired. See the iPhone Service FAQ or iPod Service FAQ for additional service information.
Note: If the device shows an address in the Wi-Fi Address field and you are still having issues using Wi-Fi, refer to article 305715 for additional Wi-Fi troubleshooting tips. If the device shows an address in the Bluetooth field and you are still having issues using Bluetooth, refer to articles HT1843 and HT1664 for additional Bluetooth troubleshooting tips.

hope it helps!

Jun 24, 2010 | Altec Lansing BackBeat 903 Consumer...

1 Answer

I purchased a new IPOD and I can not access the wifi from my Linksys wireless router.. I reset my Linksys router to try to solve this problem. And at first when the light was amber I was able to have...


Resolution If you know there is a nearby Wi-Fi network, but you are unable to locate it on the Settings > Wi-Fi screen:
  • Move closer to the Wi-Fi router or hotspot.
  • If you are using a personal Wi-Fi network, verify the Wi-Fi router is connected to power and turned on.
  • Wi-Fi networks configured as "closed" or "private" do not broadcast the network name to Wi-Fi devices.
    • Join a "closed" or "private" network by tapping Settings > Wi-Fi > Other and entering the Wi-Fi network name, security, and password.
After joining a Wi-Fi network, if you notice the signal strength is low or intermittent
  • Move closer to the Wi-Fi router or hotspot.
  • Check for any sources of potential interference.
  • Remove any cases or attachments on your device that could interfere with a Wi-Fi signal.
If you are unable to access the Internet while connected
  • If you are using a commercial Wi-Fi network that requires a special login or subscription, see this article for more information.
  • If you are in a location with multiple Wi-Fi networks, verify that you are selecting the correct network.
  • Verify that the Wi-Fi network settings are correct:
    • Tap Settings > Wi-Fi.
    • Locate the Wi-Fi network you are currently using and tap ts1398_2.jpg
      blank.gif
  • You can configure network-specific settings, including IP address, DNS, and Search Domain settings.
  • Use "Forget this Network" to reset settings for this particular Wi-Fi network, including the password. This is also useful if you identify a network issue and want to prevent the device from automatically using this network in the future.
  • Use "Renew Lease" to acquire new IP address, DNS, and Search Domain information from the Wi-Fi network.
  • Note: If the Wi-Fi network uses MAC address filtering, you will need to add the MAC address to the access list for the Wi-Fi router. The MAC address for your device is listed as the Wi-Fi Address in Settings > General > About.
If you are still unable to join a Wi-Fi network, or are unable to access the Internet while connected, try the following
  • Restart the device
    • Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the power button to turn it back on.
  • Reset network settings by selecting Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including passwords, VPN, and APN settings.
  • iPhone only: If you continue to experience issues, consider turning off Wi-Fi and using the cellular data connection instead of Wi-Fi.
Additional Information If using a Wi-Fi router at home, refer to your user manual/documentation to assist you with some of these suggestions.
  • Check the manufacturer's website for your Wi-Fi router for firmware or software updates.
  • Verify the Wi-Fi router can broadcast an 802.11b/g signal. If using a 802.11n Wi-Fi router, consult the manual/documentation for how to configure the Wi-Fi router for 802.11b/g compatibility.
  • If you are using multiple WEP keys on your Wi-Fi router, try configuring your Wi-Fi router to use only a single WEP key.
  • Try or resetting (or turning off and then on again) your Wi-Fi router. Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
  • Disable wireless encryption or security on the Wi-Fi router to rule out encryption issues. If this resolves the issue, try using a different encryption or security protocol.

Mar 22, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

My Iphone wifi button is grey out


Resolution First, sync your iPhone or iPod touch to iTunes to backup your user information, Contacts, Calendar, and other data. Then try the following steps in order.
One On the device, tap Settings > General > Reset > Reset Network Settings. Check to see if the device now displays the Wi-Fi address or Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth). If there is a Wi-Fi address and a Bluetooh address, then you're done with these steps and you can resync your settings and your media using iTunes.
If there's still no Wi-Fi address or Bluetooth address, then continue to step two.
Two On the device, tap Settings > General > Reset > Erase All Content and Settings. Check to see if the device now displays the Wi-Fi address and Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth). If there is a Wi-Fi address and Bluetooth address, then you're done with these steps and can resync your settings and your media using iTunes.
If there's still no Wi-Fi dddress or Bluetooth address, then continue to step three.
Three
  1. Restore the iPhone or iPod touch software (this erases all data on the device) using iTunes (see article 305744 for additional assistance).
  2. After the restore is complete, sync your previous settings (mail settings, text messages, notes, call history, contact favorites, and so on).
  3. Now see if your device shows a Wi-Fi address and Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth).
If there is a Wi-Fi address and Bluetooth address, then you're done with these steps. If there is no Wi-Fi address or Bluetooth address, then continue to step four.
Four If there is no Wi-Fi address or Bluetooth address listed after doing the above steps, then your iPhone or iPod touch may need to be repaired. See the iPhone Service FAQ or iPod Service FAQ for additional service information.

Nov 08, 2009 | Apple Computers & Internet

2 Answers

Cannot get ipod touch to connect to wireless network


Many Wi-Fi issues can be resolved by doing the following:
Basic troubleshooting
  • Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
  • Verify that you are in range of your Wi-Fi router or base station.
  • Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
  • Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.

Jan 01, 2009 | Linksys Wireless-G WRT54G Router

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