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Innovage digital keychain viewer

Hi, I bought the innovage digital keychain viewer yesterday, the install went like clock work, but when i go to put pictures on the keychain NONE of the programs find my pictures(which are simply saved in my pictures in windows). I am pretty tech savvy, but i have no idea why it wont find my pics.

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Re: innovage digital keychain viewer

The software doesn't use the "My Documents" shortcut, so it doesn't open in the "My Documents" directory in which "My Pictures" usually resides. The file browser opens, by default, to the program directory (C:\Program Files\Photo Viewer). Simply use the explorer tools to go "up" to C:\ (the root directory), then find the directory "My Documents" and within that "My Pictures"

Posted on Dec 12, 2007

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How do you put pictures on the keychain?

Didn't the keychain come with a mini CD or mini DVD on which were drivers and instructions?
That should give you everything you need to put the photos on the keychain.
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uninstall your drivers, and install

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Here is a link to the manual for the viewer.

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Regarding it not working once it's disconnected from the computer.... I called tech support and they said it's a bad battery/faulty charger since I had let it charge for 7 hours and did everything else suggested, so I took it back to the store, exchanged it for another one and it works fine. So if this is a problem, and you did everything else correct, it is probably a bad one, go try another and if a 2nd one doesn't work, I would forget it. I wouldn't have tried a 3rd time. I guess it's a common problem.

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For the Innovage photo keychain software download,go to Download the software from there. You will get a .zip file. When you "unzip" it, a folder appears on your desktop. Inside that folder is a "package" icon. Double click that and now you have Picture Viewer on your desk top.
However, I am a Mac user, too, just bought this keychain yesterday, chose my photos, got them in the Picture Viewer, but I can't see them on the keychain.!!! I am going to call their tech support. What a bummer1

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found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to at the top of the keychain section, it says "download".............. THIS version works.

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