Question about Brother IntelliFax-2820 Laser Fax

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I cannot send or copy MEMORY IS FULL

When I try to send a fax or copy something the machine does not respond properly. Only throws a message that the memory is full. How do I clear the memory and start over?

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Press Menu/Set, 2, 5, 1.
Press ▲ or ▼ to select Off.
Press Menu/Set.
Press Stop/Exit.

Posted on Aug 03, 2009

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I have an SCX-4521F and suddenly I cannot send or receive a fax. There is notification that a fax has been sent to me, but it does not print. When I send a fax, it tells me there is "no answer"...


Hi, I am Steve and I and going to help solve your issue.
I am going to start with the 2 simple things that may be causing this. Please accept my apologies if you have tried both of these solutions. If you have please let me know and we can go on to more advanced troubleshooting.
As the machine has suddenly stopped sending or receiving faxes I am assuming it was working prior to this issue.
The first thing to check is whether the machine is still setup to enter fax mode. the best explanation for this is directly from the Samsung support - click here for the instructions on ensuring automatic fax mode is enabled.
alternatively the memory could be full. again I am going to use the Samsung support site instructions to help you clear the memory - click here for the instructions and you want to clear the fax memory (option fax feature) if this does not work it may also be worth using fax setup and advanced fax - these will reset the fax machine to its factory defaults.
Please let me know if these solve your issue, if not we can move onto further troubleshooting?

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It sounds like the faxes memory is full, either from receiving or transmitting faxes, try turning it off and on again, the fax might just need to recognize you have installed a net toner cartridge.

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Memory full


This message usually shows up when you've received many faxes and haven't printed them, or when you have attempted to send faxes but they never made it and were kept in memory for a later date.
I would search in your user's manual how to clear the memory, since each manufacturer has a different way to do this, and the machine's menuing systems also differ from one manufacturer to another.
Good luck!

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HP6110 All in one


When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

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It will not send out a volume of faxes any more.Says memory full.


Try turning off and unplugging the machine for a couple of minutes, this should clear the page memory, then power it up and see where you stand.

Hope this is of some help.
Ed

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Try unplugging the power cord for 30 seconds.

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