Question about Maytag Neptune MAH5500B Front Load Washer

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I am getting a leak out the bottom of my washer at the end of the cycl. Its not too bad, maybe 4oz of water. I suspect the pump. Also, the water is never completely drained out of the tub when the cycle is finished. Is that normal?

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Inspect drain hose inside the machine look for holes

Posted on Aug 09, 2009

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Posted on Jan 02, 2017

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Washer leaking out water from the bottom


It sounds like you have a leaking pump. The pump is easy to replace:
#1 Use a shop vac and pull all the water out of the drain line. This will keep you from having to clean up about 1 gallon of water off of the floor.
#2 Lift the front of the machine enough for you to get under and see.the pump just inside the front of the washer.
#3 Lift the 2 retaining clips off of the pump. This will allow you to pull the pump off of the motor.
#4 Remove the 2 clamps off of the hoses.
#5 Install the new pump into the hoses, and reinstall the clamps.
#6 With the retaining clips installed into the motor housing, install the pump.
#7 Attach the retaining clips, and set the washer back on the ground.

You have now replaced the washer pump.

If you have any questions, let me know

Please rate this solution

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