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I have stock memory in the HP3390 It 37.47 used how do I clear memory so all of it is available

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  • rickbollmeye Jul 30, 2009

    No error message 37.47 mb avaliable memory out of 64 available

  • rickbollmeye Jul 30, 2009

    How will you reply ?

  • rickbollmeye Jul 30, 2009

    Thank you I will try it but d I have to reconfigure everything eg fax header etc.

  • rickbollmeye Jul 30, 2009

    No worke same as before I got a message that said permanent storage init

  • rickbollmeye Jul 30, 2009

    Got it .

    Out of 64 it has almost 40 usable so maybe that is normal.

    Bigger Problem:

    I was trying to troubleshoot why Magic Jack was not working to receive faxes. Magic Jack mentioned I could turn down the fax speed . Do you know how to do that?


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Hi is the 37.47 a error message code or? please clarify

Posted on Jul 30, 2009

  • 2 more comments 
  • Ekse Jul 30, 2009


    thanks for the clarification, I will check.. hold on

  • Ekse Jul 30, 2009

    Heres how to do a hard reset for this machine

    Turn on the printer and then pull the power cable or unplug power, Turn it on WHILE holding the * and the Green Checkmark button.

    it shoud clear the printer and its settings, as much memory as possible should be available, note that the printer will use some amount of the memory and it can't be all available.

  • Ekse Jul 30, 2009

    Yes most likely.

  • Ekse Jul 30, 2009

    Power off. Hold the * button and menu/enter while powering on. When you see the same meassage again, release buttons


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