Question about HP Photosmart C7180 All-In-One InkJet Printer

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Have dsl filter on phone line but still get loud noise when attempting to send fax

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In lieu of wasting more time on this problem, which took up almost a whole day, I purchased one on e-bay for almost the same as it cost to purchase a set of ink cartiages.

Posted on Jul 31, 2009

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Why won't the fax work?


My recommendation would be to hit the speaker button when sending a fax to hear why your fax wont go through.

When you hit speaker you should have a clean dial tone, then when you start dialing and the tone stops make sure you don't have any static or noise on the line.

There are several reasons you might get a NG error. One is the fax line you're trying to send to is busy. Maybe it's a phone line not a fax you're trying to send to. Maybe you need to dial a 1 or 0 for long distance, maybe your fax line has noise on it.

Using the speaker can help troubleshoot what the problem is.

Skelton Business Equipment Houston Copiers

May 08, 2014 | Sharp MX2610N Printer

1 Answer

POOR LINE CONDITION


Do you have DSL internet coming into the location where you are attempting to use the FAX machine? The reason I ask is because, if that is true, you may have a filter to reduce noise and that may be causing problems. I have DSL and whenever I use my FAX machine I have to unplug the filter from the phone wall receptacle and plug the fax line straight into the wall phone receptacle. Here is a photo of what
you may find if you have DSL.


5b9f2f24-b039-432b-ac0a-640f50e276a1.jpg

Jan 25, 2014 | Brother Office Equipment & Supplies

2 Answers

My M1255nf works fine except that since we moved last month, when I get ready to send a fax the line is very noisey even with the phone line removed. I tried replacing the fax card but still same noise. I...


Hello,
Do you have ADSL internet in your new place? If so you will need an ADSL filter plugged into the phone outlet and plugged into your fax machine. so it would look like phone wall jack--->filter-->fax machine.
ADSL internet creates it own jabber or digital noise in the line and the filter will stop your a analog device from hearing the noise. If you don't have a filter for your phone as well, you should get one. Without filters your ADSL internet will be slower as well. Your ADSL modem should have came with at least 4 filters, if not they can be purchased at your local Bestbuy, staples or computer place. NOTE: Filters only work if you have ADSL or DSL internet.
If you do not have ADSL or DSL internet and still have noise you may have to call your phone service provider to get them to diagnose your line issues. They can fix some noise issues from their end.
Chris

Sep 01, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Does Your DSL filter work for any analog modem attempting to send a fax (via fax software) using a DSL phone line?


Hello, Thanks for allowing me to help.

Sending a FAx over a telephone using adsl can be tricky, using a filter will help but you might want to make sure your baud rates are low, TRY 9600 baud, if you get any higher then that your filter might not filter it out and thus confusing the adsl connection.

I know mine works fine, make sure your fax is plugged into the TELEPHONE side of the filter!

I use 9600kbps , I do not recommend going any higher then that.

If that does not work you going to need to try another filter, last but not least call the telephone company if you are loosing connection.

Thanks for the questions, I hope my answer was Very Helpful.

Regards

rulds2008 rulds2008_29.jpg

Jan 25, 2011 | Zoom 98207 Adsl Filter Analog/DSL/Cable...

1 Answer

Error #252


This is a poor fax line error. The line quality has noise or some issue causing the fax receive /or send to fail , often people use the same line for faxing and ADSL (telephone provided internet) and this will cause noise on the line. To fix this I have used a noise filter that came withe the DSL router from the Telco. sometimes ive even had to use two, one on each end of the phone cable before the line was clear enough to send and recieve faxes without a problem. If this is not your case, have the person sending the fax do one at a time or vice versa. Hope that helps you Gurvy

Sep 01, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I have a Cannon MX310 printer, fax , copier. I cannot receive faxes. Can it have something to do with the fact that I have digital phone service, what setting does it need to work.


You might try a DSL phone filter to eliminate extraneous noise on the digital line. My digital phone line had constant, repetitave clicking noise until I installed a DSL filter. Have you tried calling your fax number from a cell phone to see if there is noise on the line and or if the fax will pick up?

Oct 31, 2009 | Canon Office Equipment & Supplies

1 Answer

Our Epson Sylus CX9400Fax Series is not receiving or sending faxes. We have already done the phone call to India thing for 90 minutes. All settings were changed and tested. They are now back to factory...


Ok, here's a check list for you.
SENDING

Check the following:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • Make sure that your recipient's fax machine is turned on and working.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication, then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.



RECEIVING


Try the following if you can't receive a fax:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button.

    cp_display_142_er.gif



  • Make sure paper is loaded.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.

Mar 03, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

Set up fax and dsl using one phone line


You can buy a splitter to put on your line so you can run both devices. They sell them at the dollar tree big lots and everywhere else usually, and range from .59 to $2. as far as another DSL filter ask a friend neighbor or co-worker if they have or had dsl and have an extra filter. If not then you can pick them up for a couple of bucks at radio shack

Feb 18, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Toshiba e studio 50f problem with driver software


U need to make sure the phone line is working. Hook a single line phone to the line, and hear whether tone is available, notices also is there any noise on the tone, this may affect the line condition.
Make sure u plug the phone line to the "LINE" port.

If no tone on the line, then u need to check with the telco...


Nov 21, 2008 | Toshiba e-STUDIO 50F Plain Paper Laser Fax

1 Answer

Some faxes I received have half the page printing in solid black or with lines through it.


This sounds like a noise problem. Call your phone company and have them test your phone line for noise. If you have DSL, and do not have the filter - then you will need to obtain one of those. The filter converts DSL lines to regular phone signals, because the DSL has extra stuff on it.

With it being only some of the faxes, it could be the sending fax that has the noise too. If your line is clean and it is not the DSL filter, then ask the sender to have their line tested.

May 20, 2008 | Office Equipment & Supplies

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