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I own a chrysler grand voyager (2003)which came with a mopar dvd player.It worked ok, everything was fine, the remote, the wireless headphones, etc.The van battery had to be unplugged and now the dvd player can only play cds. when I try to get it to play dvds it displays this message «this type of disk can not be played» or «this region of disk ca not be played». Are there any reset steps to solve this problem? I took the van to the chrysler dealer (I live in portugal)because I don't have the user manual for the dvd player (the van is second hand) and they told me they had no idea, the best thing to do would be to buy the whole system and replace the old one. They wish...Thanks Luísa

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  • luisa_azeved Jul 30, 2009

    I have looked through all the options of the dvd menu, and found nothing like «change region code» However, in the menu item «rating», there's an option to change country code by entering a four digit combination. I have no idea what Portugal's «country code» is, as far as mopar is concerned, nor do I have an owner's manual to look it up. Can you help me?

  • luisa_azeved Jul 30, 2009

    I have looked through all the options of the dvd menu, and found nothing like «change region code» However, in the menu item «rating», there's an option to change country code by entering a four digit combination. I have no idea what Portugal's «country code» is, as far as mopar is concerned, nor do I have an owner's manual to look it up. Can you help me?

  • luisa_azeved Jul 31, 2009

    Hi there, I have no idea what the model or serial number is! there's nothing in the front pannel, it's very plain, only two buttons (stop+eject and play+pause). The remote is very plain also, nothing fancy. Perhaps that information can be found if the dvd player is removed. I cannot do it, I wouldn't know how to do it without damaging something. So I'm back to square one, huh?

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Hi luisa, take your vehicle to any shop that installs after market radios, cd players etc. and they will be able to fix your problem. This is not a difficult repair so ask up front how much they will charge. It should not be more than $40. American.

Posted on Jul 31, 2009

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No reset,but you can scroll through the menu and setting and set everything back uo as it was.

Posted on Jul 30, 2009

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Use the remote and enter the setup menu.
There should be an option to change the region settings.
Your Region should be 02.
It has probably reset to factory 01 setting.

Thanks

Posted on Jul 30, 2009

  • blueextc3221
    blueextc3221 Jul 30, 2009

    the region code for portugal is 2
    0002
    (as stated in my post)


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