Kathleen, I recently got new home internet & a new email address along w/ it. And even though I still have my gmail and yahoo (email) accounts, I have started to use my new email as my primary one. So I can give you a general answer, without knowing exactly what email service you now use. If you use one of the more popular email services (such as gmail, yahoomail, etc.), it's pretty basic and simple. For those 2 examples, you just go to the provider site-Google.com for gmail, yahoo.com for yahoomail, and register there,so you will be able to login to the site. If I remember correctly, that just requires your name, possibly also a "username" if one is asked for, your email address, and a password. But, most likely, you will need another email address (such as your previous one) in order to get a confirmation email. In that confirmation email there should be a link to click on to activate the new account and send you back to the site. Then just login. And somewhere, usually in the top upper right section (next to your name probably) will be either "mail", "email", or some type of email icon. Click on it to go to your emails. Also most sites will send you an initial "welcome" email, so you should have at least one email the first time you access your email account. Just a quick note about either gmail-Google or yahoomail, you can set up a free email account at one or both of those sites. But, again, to get the new account, you need another email that you can access to get the new email confirmed. It is also needed in case you forget your login info (or a part of it) or to change your password, etc. If you can't access your previous email, it may give you an option to get a text message by phone, a code to copy where asked for. Some sites use that method, but I'm not sure if that is done when setting up the initial login info. I've only used that method when resetting/changing a password. The best thing is just go to the main site that your new email is associated with. It should explain how to sign in/login/set up your email account there. If that doesn't work, then if you can get to a public library, someone there should be able to help you set up your new email and how to access it. The library may even have computer use, and allow you to use the library email to set up your personal email account. But if you have the new email address, then you may have already set up the account. Or your internet installer may have set up the account. I now have at&t, and the tech guy who ,did my installation (basically plugged in my modem & turned it on) also set up the account for me. I gave him the email name I wanted to use and he gave me a temporary password, then programmed it in himself. All I had to do was go to att.net and login with that info, then change to a new password. So if your new email is thru an internet provider who gave you your email, then the account should have already been set up for you. But if you weren't given instructions how to access your email, you can contact the provider to find out. But, if it is an account that you just set up yourself (such as gmail via Google, for example), then by just going to the site where you got the email, should provide instructions explaining how to access and use the account. Then just use that email address and don't use the old one. If you had aol, but no longer use it, then you probably closed or cancelled that account. And at that time, aol probably stopped access to that email address, so it was automatically cancelled. And you shouldn't have to inform them to close that email address. So you just use the new email and don't worry 'bout or use the old one. Sorry this got so complicated. Thought it would be so simple to explain, but because I don't know which provider you NOW have, I wasn't sure exactly what to suggest. And also because I've been up all night & pretty tired/sleepy, so maybe I've rambled somewhat. In any case, I do hope that some part of this was helpful and answered your question. If not, my apologies. But if you still don't get a useful answer, then I'm Charles and contact me at
[email protected]. Tell me what provider you use and if I don't know about it, I'll do my best to find out for you. This is my first time on this site. And I'm just someone who tries to help others, and do at least one small kindness for someone else each day. Since I wasn't going out today, I thought I'd provide an answer as a way to help today. But as I may NOT have really helped, then I feel as if I need to complete this task. If I did help, then that's it. But if not, and you can't get a useful/helpful answer from someone else, then I can't just leave you hanging. If you still need help, then I have to finish what I started. Silly, but I'm very old-fashioned with this "rescue-damsel-in-distress" complex. And although this is such a small, minor thing, I still can't leave you "half-rescued" so to speak. I set out to help, and if you still need more help, it's my duty to provide my help until you have the correct answer. So if you still need more info or help, just let me know. I'll do my best to help. (NOTE: I sometimes don't check my email for days, so if I'm not back in touch promptly, that's why. And also why if you need a quick answer or help, then please try other options. Maybe one I've suggested, or a better, more useful answer from someone else. OK?
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