Question about RCA ViSYS 2-Line Speakerphone

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Problems with line 2 not connecting properly

Here's the problem. I have two physical phone lines at our business we want to connect. When I connect our primary line into jack #1 and our "backup" line into jack #2, line 2 goes dead and when calls in our out on line #1 - it looks like both lines are the same. But when I switch out backup line into jack #1 and our primary line into jack #2 everything works fine. It's just a pain to have to retrain our staff that line #1 is really our backup line while line #2 is our primary number. Any ideas? RCA tech support told me it was a problem with our physical phone lines, but that sounds weird, as we have had one phone in the past (it was older corded one) handle the 2 lines with no problem

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  • RCA Master
  • 34,789 Answers

I have encountered similar problems connecting equipment to two lines. Open the terminal block so you can see the wire connections. Line 1 should be red and green wires; line two should be yellow and black wire. If your installation is new, you may see WHT/ORG and ORG/WHT and WHT/BLU and BLU/WHT wires or some other combination selected by the telco technician on a whim. The color combination could even be reversed or one side of line one could be connected to one side of line two - a typical "Monday morning" installation. If you make sure the line wiring is correct everything should be working correctly.

Posted on Mar 30, 2017

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Posted on Jan 02, 2017

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  • 2 Answers

SOURCE: RCA Phone model 252025 - displays Answer... on line 1

The Thomson folks said to reset the phone. Here's how: unplug power, then the phone line, then remove the batteries. Wait 10-15 minutes. Replace the batteries, then the phone line and finally, the power.

Note: We have 2 phones with these two lines and had to reset both of them to clear the "busy" on Line 1.

Posted on Sep 06, 2008

  • 95 Answers

SOURCE: need to connect phone and fax machine to one phone jack

You have the wrong adapter probably. Most common types are single line splitters and will not work like you want. They only split line one and 2 gets blocked out as they only have 2 copper connector on the plug centered to get line 1 only. If you want to use an adapter you will need a 2 line splitter like this one:http://www.trianglecables.com/tellinsplitl.html
A simpler solution is to plug your fax into your phone. On top of your phone are multiple jacks labeled L1/L2, L2 only or L2/data. Plug your phone into the wall using the L1/L2 jack then plug your fax into the L2 jack and this will work fine and still allow you use of line 2 on your phone. If you don't want to hear the ring then set your fax machine to auto answer. Hope this helps you.

Posted on Mar 29, 2009

pgh_pa_guy
  • 2992 Answers

SOURCE: Problems with RCA 25202RE3 Corded Phone

If you want to use the conference feature built into the phone, you need to have two telephone lines. You can't conference (3-way) with a single line.

If you have a single phone line with 3-way calling service provided by your telephone service provider, follow their instructions. Normally the procedure is to call party 1, press the "flash" key on the phone to get a second dial tone, call party 2, then flash again to conference. But you need to have the service.

Posted on Apr 06, 2009

  • 4 Answers

SOURCE: 2 line phone rca 25205re1 only 1 line works not the rollover line

Most likely the problem is the cord from the wall to the phone. There are two types of cords and they look almost identical. Look closely at the connector. A single-line cord will have only two gold pin at each end. A two-line cord will have four gold pins at each end.

You need a two-line cord to get both lines from the wall to your phone. Since you have had the problem with several phones, that is the most likely cause.

Posted on Aug 14, 2009

  • 1 Answer

SOURCE: Have an RCA executive series. the light for the

I have an RCA Executive Line 4-line phone. I was away for a week, and came back to find the speakerphone when I dial out is significantly muffled on some of the lines (people that I am calling complain of noise on the line). If I take it off speaker, the quality on the handpiece is normal. First, I thought it was the batteries, so I replaced them. Didn't change. Is there a reset? Is the phone (base) after less than 1 year defective?

Posted on Mar 29, 2010

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1 Answer

How do i send fax from bizhub 250


Fax line connected to a analog phone line can not be digital, is the fax line plug, phone line good call it and problem or nise.ed into the line connector not the tel connector fax kit installed properly and set up correctly
try this site

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Phone looks fine but there are lines through the connection. I dial and get busy signal. Check all connections, everything seems fine, reset the phone a bunch of times, still not connected though.


If there are lines through your line appearances than your phone is likely not properly registered with your Callmanager or SIP registrar, you need to configure your phone properly so it registers and associates with an extension on your PBX or hosted service.

<a href="http://www.ciscopowercube.com">Cisco CP-PWR-CUBE3</a>

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I can't get my new Canon Pixma MX330 to send faxes! No matter what number I try to fax to I get a "line busy" message. This is my new home office fax! Please help!


Better check the connection at the back of your printer. This is the most common problem encounter when faxing...wrong connection.

1. when using the printer as fax, the line input should be connected properly to the "L" input at the back of the printer
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2. The rj11 connector of the phone should be connected at the back of the printer with telephone label in it
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I hope that helps.

Jun 21, 2010 | Canon PIXMA MX320 Color USB InkJet Printer

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Good Morning! I work for a small business that has 5 of the GE 2-9451 4 line phones with intercom. We were actually running two businesses out of the same office originally. Line 1 would ring in to...


Hi,

Since you said line 3 was working for #2 company, i will suggest you put the line 3 back from where you removed it from. From the look of things the line might be the only line connected to be functioning. When ever you want to switch line since it is with intercom you will need to switch both side from where it is connected to where it is connected to, so that network connection can be achieved.

And on the other hand, the other line might not be working properly, that is why it was not connected or used.

Take care.

Apr 08, 2010 | GE RCA 4-Line Speakerphone

1 Answer

Second line not working


The phone will show that "line in use" message when it's not connected correctly.

If your two phone lines come in to one jack, make sure you are using a 4-wire line cord connected to the "line 1 and line 2" jack on the phone. You may be using a 2-wire cord so the second line isn't reaching the phone.

If the two lines are on separate jacks you need to connect line 2 to the separate "line 2" jack.

If you know for a fact that both lines are properly connected to the phone and it still doesn't see the second line, then it's time for a new phone.

Dec 10, 2008 | AT&T E2562 Cordless Phone

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Need to connect ans. machine to single line on a multi line business phone. Help!


Out of box, the AT&T 1738 is designed to operate on a single telephone line. I don't know of any device on the market today that could automatically switch it between multiple telephone lines.

Some options include (in no particular order):

1) Purchasing additional 1738s to cover the other telephone lines.

2) Some cordless telephones on the market are designed to handle 2 telephone lines. Their answering machines will cover both lines. AT&T and Panasonic offer such phones.

3) Check out AT&T's line of NoKSU small office telephone sets. The phones will handle up to 4 telephone lines and 1 model features a built in answering machine. In order for the telephones to function 100% all phones would have to be replaced with the models within the AT&T NoKSU family.

4) If this is strictly a business application, consider purchasing a true business telephone system for the office.

Sep 24, 2008 | AT&T 1738 Digital Answering Machine

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Telephone connection problem with DSL


unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
wg

Feb 13, 2008 | Lands Phones

1 Answer

Md 760 series cordless telephone system


Hi,

Try unplugging all telephone (including the base unit), then try to call the number again. If there is still a busy signal, then the problem is with your telephone line/connection and you need to call your phone provider. On the other hand if the number rings, then chances are that base unit is defective (or one of your other phones physically connected to the tel line.).

To verify that it is the base unit or one of the other wired telephones,  reconnect them one by one and determine which of them will cause the busy signal. Problems like this can be caused by a power surge, near lightning strike or a simple component failure.

If it is the base unit, it is very likely an electronic problem and therefore would require familiarity with components and circuitry diagnosis, soldering and use of a DVM. Perhaps your best bet would be to seek the services of a qualified phone technician.

Hope this be of some help/idea. Post back how things turned up or should you need additional information.

Good luck and kind regards.

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Message Indictator


hi its hard to understand... the phone is connected to line 4 or not? if so and line 4 is dedicated to fax line then the fax tone is the cause of your confusion fax tone is different from a regular tone phone if the phone isnt connected to line 4 and only to all 3 ordinary lines - then the phone is getting a over volage from them and activates the light & messege alert my advice let it be you will start playing with it something else will go worng... good day

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