Question about Refrigerators
I will need your model number to help you better. This could be several things, compressor, mother control board, defrost heater and defrost thermostat. I will help you find and fix your problem with the refrigerator if you like. Feel free to let me know, Sea Breeze
Posted on Jul 30, 2009
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Posted on Jan 02, 2017
SOURCE: Frig not cooling
I had a same problem as what you described. I purchased mu Samsung RS2545SH side-by-side refridgerator from Costco 2 years ago. I contacted Sumsung, who then sent out a local/independently operated repair shop to come and perform the repair. After three trips by the repair shop and more than $400 in repair cost, the same problem persisted, and I'm stuck with a non-functional fridge for more than 2 weeks. Repeated calls to Samsung service line simply added more aggrevation and no results. The repair shop declared the fridge non-repairable, and my attempts to ask Samsung for a refund only get me a standard response: The executive review committee is reviewing your case!
Finally I simply had it, and hauled the fridge back to Costco, and thank goodness, the folks there were so kind and took back the broken fridge after 2 yrs from the purchase date. Thank you, Costco!
I do not recommend anyone to purchase a Samsung refridgerator. They may look nice on the outside, and maybe even a bit cheaper price. But you may very well be stuck with a non-working fridge in a year or two, and a warranty bureaucracy that will bog you down. And Samsung did not seem to care about standing behind their broken product. This will be the last Samsung product I will ever purchase.
Posted on May 15, 2008
Defrost unit completely. You're frosting up. Then, avoid leaving the door open, leaving liquids and food uncovered. Clean condenser coils. If it happens again, you need refrigerant.
Posted on Jun 09, 2008
I don't know this particular frig, but evidently the defroster doesn't work. Frost buildup has blocked the flow of cold air.
There is a defrost timer, under the frig, accessible from the front. You can turn it with a screw driver. Turn it till you hear a click. If the timer hasn't been turning, that should turn on the defroster, a heating element nested among the freezer coils. Wait half an hour and if it is defrosting, water should be dripping into the drip pan underneath the frig. If so, then replace the defrost timer and you're good to go.
If that doesn't make it defrost, then the problem is probably the defrost thermostat, in with the freezer coils. When the frig defrosts, the defrost heater stays on until the defrost thermostat gets warm. It should be open circuit while warm. But if it is open circuit while cold, it is bad and is the cause of your defrost problem.
If you open up the freezer coils, use a hair dryer to defrost. That is safer than hot water.
Hope you can fix it.
Posted on Aug 01, 2008
I can help you diagnose the problems with your GE. Several things can cause these symptoms. All you need is a voltage meter patience and a want to, to repair and do it better than a paid technician. In most cases with the PSS26MSRSS the defrost heater is the cause for this. Look into rear of your freezer and back wall. Is Ice or frost building on rear wall? If yes unplug and prepair to remove contents in freezer compartment. Remove rear panel in freezer and use hair dryer to defrost ice until the defrost heater is visible. BRB , Sea Breeze
Posted on Jan 23, 2010
Testimonial: "Thanks for the quick help - yes frost on back wall. Once I unload and defrost should I then take out defrost thermostat? "
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