Question about HP Computers & Internet
When I push the power button it only lights all the lights up for 1 second then nothing and hp wont stand by their product so is this a mother board issue ? and where is the cheapest fix .. I spent 1149.00 on this laptop 1 and a half years ago and its too expensive to just get rid of , Thanks , Ted
HP just did a recall on most of their laptops, yours should fall under what they call "extended service enhancement" or something to that effect. I just sent mine in for a problem with the motherboard not charging the battery.
My situation was a little unique though, I had an extra battery and charger I could test, plus another computer I could swap the battery out with. If you dont have these resources, you will have to convince them that it is one of the things listed on the link I just gave you and that it is a defect and not from neglegence.
Aside from that, there are a few things you can try just to be sure that it is really a fried motherboard and not just some dumb little problem. Ive been told that removing the battery sometimes solves the problem, I have never had this help me before though, I suppose it is worth a try.
Make sure you are holding the power button down for at least 1 full second before releasing, I dont know why, but simply hitting the button quickly wont turn it on.
Remove each component one by one, for example, remove the hard drive, then try to turn it on, then remove the RAM and see if it gives you an error instead of just simply shutting off.
Make sure your power adapter is working. Two lights should be turning on, one in the front, and the ring around the plug.
Make sure its not a problem with the power jack inside the laptop. Really the only way to do this is to pull it apart and either physically check it or to replace it with a new one, this should be a last restort.
If you need to order a new motherboard, buy from someone on ebay with a huge postitive feed back. You dont want to mess around with unreputable people on ebay when you are spending upwards of $100.
Here is an example of a good seller:
I dont know exactly what kind of motherboard you have, I looked at the manual
and it lists several different motherboards for the particular model you have, make sure you get the right one.
You will also need someone to replace the motherboard, or do it yourself, good luck with that. Sometimes you can find some decent repair people on craigs list, just make sure they give you plenty of ways to contact them and be sure that you will be able to find them if they dont return your call.
You could also try Staples, they will repair your computer for $350 no questions asked.
Some of their Easytech people are trained to do motherboard replacements, this would probably cost you about $250 if they did it, but having someone trained to do it in a store is quite rare. Plus they get paid hourly so that particular person would have to be willing to take the time to do the repair.
I am not sure about geek squad, I have never done business with them beucase of the horrible feedback most people give them. I am not sure if it is desereved or not, I suppose it depends on who works at the each store.
Well anyways, good luck.
Posted on Aug 01, 2009
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Posted on Jan 02, 2017
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