Question about Avaya 4424D Corded Phone

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The Intercomm Turns on by itself

I have a avaya 4424 D+ phone at the front desk at my office and if someone tries to call her at her extension, they could listen in over the phone if front desk is talking to someone near her and the front desk is not on the phone and she has not picked up the phone to answer. The system I'm running on Avaya's IPO Manager Version 6.2 (14). If there is any more info you need plz let me know.

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1 Answer

There is nothing wrong with your phone. The person or persons calling you are doing a voice call.

Voice call basically pages the phone, to talk to you.

If you want to diasble this, you would need to take that button off the phones. There are other ways, but they involve more programming.

Posted on Jul 30, 2009

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1 Answer

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