Hmm. Might be stuck in a special mode. I haven't seen that model so I can't be of much help bu there are operating and program manuals around. Like here https://the-checkout-tech.com/manuals/cashregisters/Panasonic1.php
SOURCE: need manual for js 550 ws cash register. panasonic
To get a copy of the JS-550ws program or operating manual visit Panasonic's website at http://www.panasonic.com/business/pos/support-contact-us.asp Fill out the contact form. Someone from Panasonic will call and/or email you the name and phone # of the Panasonic dealer in your area. Call the dealer and he will email you a copy of what ever manuals you might need.
SOURCE: I can't find a manual
Hello thelighth204,
If you want the documentation on this unit you will have to contact Panasonic for the documentation, there are many ways to contact them. Here is a link to those ways http://www.panasonic.com/business/pos/support-contact-us.asp
Thank you for choosing FixYa.com
Justin
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