Question about Sony Cyber-shot DSC-W30 Digital Camera

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Same here whenever i turn it on, it says access and won't allow me to take pictures...then when i keep pressing menu, it tells me to "turn on and off the power", i did and it does not work...i also tried to look in the user guide...found a similar diagnosis but i fallowed the steps but its still not work. I NEED HELP...i can't afford to buy a new camera T-T

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Does the lens move while saying Access? If so, the focus is stuck. If not, the lens is stuck. Both are hardware problems and I'm afraid you will have to give the camera away for a repair. You can contact your local Sony service center or other local camera service center and find out the costs. I can give you the best price, if you're ready to send it to me for a repair. My e-mail is toms.safranovs@gmail.com
I work in a Sony service center.

Tom

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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Why does ......loading epg keep coming up at the bottom of my screen... then there is a bar that i cannot get rid of??


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"Page Too Complex" message


Press ENTER to clear the message.

Allow the device to finish the job, or press CANCEL to cancel the job.

Lower the USB speed on the product by turning off "High Speed USB". Following are instructions on how to do this from the Secondary Service Menu:

To access the Secondary Service Menu press the Menu button.

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1 Answer

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Hi!
Please try the under given troubleshootings:

(i) Please check if the Battery is fully charged.
(ii) Next, turn off the Camera, remove the Battery pack then press and hold the Power button for 30 seconds.
(iii) Then, reinsert the Battery pack and turn ON the Camera.
(iv) Next, try to access the menu options either by directly pressing the menu buttons or while reviewing the images.
(v) If the menu options are accessible while reviewing the captured images then reset the Camera to the original factory settings.
Please follow the steps given below to reset the Camera to the original factory settings:
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(d) Next, select the Setup 1 option by using left/right/up/down arrow on the control button.
(e) Then, select Initialize and OK.
(f) Finally, follow the on-screen instructions to set the clock in the Camera.

Performing the above steps will reset the Camera to the original factory settings. If the issue persists even after performing all the above steps successfully then the issue is related to hardware malfunctioning and service is required.


Please feel free to contact for further information or any clarification.

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