Question about Xerox Phaser 8500/DN Printer

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Paper jams w/ all types of paper, Ink blotches...

Xerox phaser 8860 seems to be getting the most jams at the beginning picking up the paper and at the end coming only half out. I have to open the exit cover to take it out, as prompted by the printer.
Also, I started getting ink blotches, mostly beige and multicolored spots on the print-outs. I have replaced the maintenance kit and troubleshooted for light stripes test and cleaning page.
I restart the printer when it starts acting up.
What else can I do?

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If you're getting spots on the prints, run the Remove Ink Smears routine in the maintenance. It will clear the ink from the preheater. User packing tape to pull dust off of pick rollers. It's easy to unclip the unit and roll it on a piece of tape to remove dust.

Posted on Aug 04, 2009

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