Question about Dell E173FP 17" LCD Flat Panel Monitor

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Monitor says Step 2: Self test and displays color bars

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  • sarartist Jul 30, 2009

    The monitor was shut on and I left the computer came back and it was showing the Step 2: Color Bar

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It is in self-calibration mode.

What were you doing just prior to this incident?

Was the PC on - and the monitor shut off??

Were you just starting up?

More information is helpful for diagnosing remotely.

Thanks :D

Posted on Jul 30, 2009

  • blueextc3221
    blueextc3221 Jul 30, 2009

    Connect the display to a PC with analog graphics via a VGA-DVI adapter...my Dell E176FP had the same problem, but started running like normal after connecting it to an analog video source.



    If your monitor works with a analog video signal, use the buttons on the front of the flat panel to open the OSD, and complete a 'factory reset' for all settings.



    After rebooting the PC and turning my monitor on and off (both with and without a signal), the problem has not returned.

  • blueextc3221
    blueextc3221 Jul 30, 2009

    unplug the monitor for 30 minutes and re-try it.

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1. Turn the printer off.
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3. Keep holding "#5" button for about 5-10 seconds.
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Next, try this printer self-test by following the steps given below:

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6. Press the "Black copy" button to start the self test. Once the page has printed, the printer will stop printing.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed by itself. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.


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Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier.

Next, try this printer self-test by following the steps given below:

1. Please turn OFF the printer.
2. Press and hold the "Color copy" button.
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4. Once you see "0" on the display, release the "Color copy" button.
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6. Press the "Black copy" button to start the self test. Once the page has printed, the printer will stop printing.

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Hi strat1971,

So the monitor buttons don't work also right? Yeah, normally you should try to adjust the brightness control first on the monitor. If that doesn't work next step would be ofcourse to check the cabling of the monitor to the computer. Try reseating the video cable from the back of the computer. If no go, then the next step is running the monitor self-test. You can do this by just disconnecting the video cable from the back of the computer, and leaving the monitor plugged into the power outlet.

All monitors has a form of self-test that it does to check the functionality, usually a picture or a color bar display on the screen or even a message that the monitor is on self-test. If it's still dim on that screen, then sadly you already have a hardware problem that may require to you buy a new monitor.

Hope this helps!

Peace! :)

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