Have reported noisy telkom line in Nov. received call acknowledging complaint. Since then silence

Many complaints here about Telkom, but FIXYA is not Telkom.

Language barrier in South Africa prevents users understanding that they need to contact Telkom, and not FIXYA.

http://customer-carenumbers.com/telecommunication/telkom-customer-care-number/


http://customer-carenumbers.com/telecommunication/telkom-customer-care-number

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/


You will understand that FIXYA is not a phone or electric company. I assume from the volume of South African postings we receive on FIXYA that you are referring to Telkom, although correct me if I am wrong is this assumption.

Contact Telkom, but expect you may be talking to contractor operated response employees first, and need to be patient with this company, which inspires many mistaken postings and complaints on FIXYA.

FIXYA is for free questions and answers about "FIX"ing things, and is overwhelmed with questions at this time.

FIXYA has no relationship with Telkom, and is not located in the country of South Africa.

This time of day receives each day countless postings from South Africa, but it is unknown where you live or where your service provider is located. Can only guess.

FIXYA is an internet service, and many answers are provided for free by unpaid volunteers from England and the United States, and most are not residents of South Africa.

Taking a guess only, that your complaint is about a South African service provider, here is a link to Telkom.

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/

Sorry, Telkom is noted to have problems, and many complaints noted on the internet in South Africa.

FIXYA is not connected to Telkom. FIXYA is an internet service, not located in the continent of Africa.

Telkom contact information:

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/

Regards.

Get Help Telkom

wrong site fixya is not telkom which is who you need to notify

fixya is not telkom need to keep dealing with them

Did u log a fault on 10210?
Did you get a reference number for the fault log?
In the absence of this reference number you have no proof that it was ever logged. If you do have it, call 10210 again(from any telkom phone..its a free call so even a phone booth will suffice) and request an update using that reference.
If that doesn't work.. visit your nearest Telkom store/office and express your concern in person..