Question about Ricoh Aficio IS420 Flatbed Scanner

1 Answer

Doc not feeding


I just purchased a used IS420, the unit will feed and scan a page but it does not eject the page all the way. The first page gets stuck and results in a jam.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 58 Answers
Re: Doc not feeding - Ricoh Aficio IS420 Flatbed Scanner Scanners

You need a new paper feed tire assembly

Posted on Jan 29, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Will not feed 11x17

You probably need to set the user settings to "long doc" mode.

1) When the machine is in the standby state,
press the NEW FILE key and Count Only key
simultaneously. During the user mode, the
LEDs of the NEW FILE key and Count Only
key illuminate and the address (U01-U10)
and data (the last digit) appear on the
counter display.
2) When changing the address, use the NEW
FILE key. Each time NEW FILE is pressed,
the address changes, cycling from U01 to
3) When changing the data, use the Count Only
key. Each time Count Only is pressed, the
data changes.
4) Pressing the Stop key exits the user mode.

Long document mode =U10; 0=normal and 1=long document mode.

Happy Scanning!

Scan Store provides service and maintenance contracts on all Canon Fujitsu...

Apr 02, 2014 | Canon DR-9080C Path-Through Scanner

1 Answer

We are a medical office that is currently using the fujitsu fi-6110. When scanning documents the feeder is pulling through 2-3 pages at a time and we are not getting all of the documents scanned due to...

Hello Jenny,

Please clean the followings using a cloth/ cleaning paper moistened with iso-propyl alcohol:(Pls refer to page-95 of your scanner getting started guide)
1.Pad Assy 2. Ultrasonic sensor 3. Idler roller 4. Pick roller 5. feed roller 6. Eject roller and 7. Glass surface

If the above doesn't help, then check the Pad Assy & Pick Roller count. If the counts exceeds the suggested replacement cycles, then you you may have to replace the same. Pls refer to page-99 of the getting started guide supplied with your scanner.

Hope the above information is helpful.

Thanks & regards,

Sep 12, 2013 | Fujitsu fi Scanners

1 Answer

9080c fails to scan single page; has trouble scanning a batch.

what size page are you trying to scan, if they are smaller than the gap between the transport rollers, they will not feed.

the single sheet problem you have:- the scanner knows when there is paper to feed when the sensor is pushed up beside the pick roller and it will put the tray down again when the rollers are pushed up. sometimes the little plastic sensor to the left of the roller gets a bit stuck and needs to be freed, it wares itself out where it hinges inside the cover around the pick roller. just unclipping it and cleaning it is usually enough.

good luck.

Oct 07, 2009 | Canon DR-9080C Path-Through Scanner

1 Answer

Scanner is not reading multiple pages...

Check your scanning software settings. If you are getting only one file output, then you must have chosen 'multipage' option.
S. Mohan

Jun 12, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

How to scan in text formate in ricoh2030

You need an OCR (Optical Character Recognition) program such as Textbridge or Omnipage ect. The program should use your scanner to scan and then read the page(s) and save as text.

Jun 11, 2009 | Ricoh Aficio IS420 Flatbed Scanner

1 Answer

Only scans one page ata a time it says it can't recognize paper for ADF

The bulb has nothing to do with the paper feeder.
Open the door and ther has three or to tires or rubbers so clean them with glass cleaner or 98% alcohol if after that dose not feed again you should replace the feed rubbers

Aug 23, 2008 | Ricoh IS450DE Flatbed Scanner

1 Answer

DR-2050C Scanner all sheets feed thru only one scans

Do you get an error message after the first scanned image? If not, check your software settings to see if you have the option of single page /multipage scanning. Some software lets the customer choose a single page scan when the SCAN button is pressed.

Check the "Feed Select Lever" to make sure it is in mutifeed position. If not, it will grab all of the docs at once.

Jul 05, 2008 | Canon DR-2050C Path-Through Scanner

2 Answers

Scanner out of paper

please check if all paper sensor arms are present and not blocked.
Sometimes on of then will be missing or broken.
The center sensor just below the separation pad is the paper end sensor. If this sensor don't work, the scanner do not stop feeding.
It means you scan on sheet, the scanner eject it and then the feed motor do not stop because the paper end sensor don't record a paper end.
Another case may be a driver error. In case you are using XP and installed a new service pack please check your SCSI driver versions (ASPI32 and so on) and TWAIN resp. ISIS driver and update them.

Jul 03, 2008 | Fujitsu M4097D IPC Path-Through Flatbed...

1 Answer

Scanner excludes front page

This is not the only solution, but this might help.

Put a blank page in as the first page and see if all of your documents scan completely.

You may need to clean the ADF. Try the following:

Cleaning the Automatic Document Feeder
You may need to clean the ADF feed mechanism if your
documents do not feed easily into the ADF, or several feed in at the
same time.
To clean the ADF:
1. Dampen a soft cloth with some isopropyl rubbing alcohol
2. Press the ADF cover release on the top left of the scanner body
to open the Automatic Document Feeder cover.
3. Wipe the feed roller from side to side. Rotate the roller to clean
its entire surface.
4. Wipe the pad from top to bottom. Be careful not to snag the
cloth on the springs on either side of the pad.
5. Close the cover when you’re finished.
NOTE: Please be careful when cleaning the roller. The roller is
designed to rotate in one direction only. As you’re cleaning the
roller, make sure it rotates easily, and continue rotating it in that
direction while wiping it clean. Do NOT force the roller to rotate
in the opposite direction. Forcing the roller to rotate will damage
it, and may cause the scanner to feed pages incorrectly.

Please let me know if this has helped and thank you. Binary Bob

Dec 05, 2007 | Xerox DocuMate 252 Path-Through Scanner

1 Answer

Ricoh IS420 is not evenly scanning text pages - light side edges not do to obvious cleaning, what next? If I switch to custom resolution and manually adjust contrast, can get text but also blackens edges....

Dear David, I bought a second hand IS420 on ebay, and bought a service manual at: See #86 You can buy it for $10. Good luck, Brad

Aug 03, 2006 | Ricoh Aficio IS420 Flatbed Scanner

Not finding what you are looking for?
Ricoh Aficio IS420 Flatbed Scanner Logo

Related Topics:

141 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Scanners Experts


Level 3 Expert

1111 Answers

ray gallant

Level 3 Expert

34564 Answers

Jay Plesset

Level 3 Expert

2791 Answers

Are you a Ricoh Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides