SOURCE: i have emerson mtp ver 3.50.00 it will say music
Ok, it took me several hours to figure out such a simple problem. I couldn't open my Emerson 3.50 up on the computer. Therefore I couldn't delete any of the music or add more. It is because it isn't downloading the right driver. You have to manually search your computer for the USB Mass Storage driver and install that. Go into Control Panel, then hardware/sound, then Device Manager. When in device manager find your portable devicse and click on it. Then click on Audio Player. choose update driver and instead of auto driver select, choose "Let me pick a driver". Then choose USB Mass Storage for the driver. Once it has updated you will see all of your songs on Media player. And it works as an MP3 player should!
The first thing you should do is make sure the proper drivers for the device is installed on your computer. Here's how you do it:
- Click start, then "Devices and Printers" (if you have Win7)
- Find the MP3 player in the list of devices, right click it and select "Properties"
- Click the "Hardware" tab then click the "Properties" button.
- Click the "Change settings" button, then "Yes"
- Click the "Driver" tab then click "Update Driver..." and tell it to look online for the driver update.
If it still doesn't work, then it sounds like you may have to reset the device. DOING THIS WILL ERASE ALL DATA ON THE DEVICE. Take a toothpick and press it into the small reset hole on the back of the device. This will restore the device to it's factory default settings where you should be able to transfer files after that.
Just a tip, don't even install the RCA software. It really isn't needed at all. Instead, open the MP3 player like a drive in Windows Explorer and you can copy/paste music files into the "AUDIBLE" folder.
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