Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

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External Hard Drve is "Write Protected"

My external hard drive connected by USB cord does not allow any files to be saved to it or modified.
Any changes done to the drive letter's security do not remain after I click "apply" and they fail to apply all together to roughly half of the files within my external hard drive.

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I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.

Posted on Aug 23, 2009

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1 Answer

Does not allow transfer of files or pictures


Plug the external hard drive into your laptop or desktop computer.

Most external hard drives do this through a cable connecting the hard drive to the USB outlet on a computer.


Plug your external hard drive into a wall outlet if it receives power from an AC adapter rather than your computer.


Click on the "My Computer" icon on your desktop, and open the external hard drive.

It will be located under the USB connecting drive, which is labeled with a letter ranging from "E:" to "K:".


Open the folder on your external hard drive where you would like to save the photographs.

usually in my documents my pictures or if you want to save them to a specific spot so as not get them mixed up.


Create a folder if one is not present right click in my documents select new folder and name it lets say my pics 1


Move this window to the bottom right corner of your screen to be used in future steps.


Open the folder on your home computer where the files are being stored that you wish to transfer to the external hard drive.


These may be on the desktop, in "My Documents" or elsewhere in your computer.

If you are unsure where they are located, you can always search for them by file name by going to "Start" then "Search."


Right-click on the photo file, and select "Cut."


Click on the window showing your hard drive files to bring it into use on the screen.

Right-click on the white space in the window where you would like to transfer the files, and select "Paste."


Your files have now been deleted from their original location and transferred to your external hard drive in the folder you selected


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If you are running a Windows XP OS then you might be able to:

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If the warranty has expired, open the case, and remove the disk-drive, disconnecting it from the USB-to-disk-drive adapter.

Connect the disk-drive as a "slave" disk-drive in some desktop computer, to see if the disk is recognized.
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