Question about Smartpool Dolphin Robo - Kleen Above Ground Robotic Pool Cleaner

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Pool cleaner Won't move

It has stopped moving. Wheels move freely and it still blows water through, but it just doesn't go anywhere

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Mine did this and when i took out the filter bag i noticed the blue cage looking thing had come out of pink track on both sides and would not stay in. I put little zip ties where the broken notches were and it works fine now. Hope yours is as easy to fix.

Posted on Jun 23, 2012

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For these automatic pool cleaners, make sure that the filter bags are clean and free of obstructions. Check your impeller. Sometimes hair and other materials can get caught in the impeller and can cause the unit not to move. Finally, make sure that you are getting adequate pressure from your return lines.

Posted on Jul 21, 2010


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Hi, my smartpool dolphin robo doesn't move any more. It seems stuck on the ground. When I 've started to understand why, i've discovered that out of the water, the wheels turn few seconds in...

There are two things that you can check yourself if these pool cleaners are not moving properly. First, check the impeller. Make sure that the transformer is unplugged and take the top grill off by removing the 2 screws from the top. Check for debris and remove if you see anything. Replace the grill and tighten the screws before you try the cleaner again. Also, check your front and rear wheels. Debris and leaves can get caught in the axle bearings. Make sure this is not the case. If one of these does not solve the problem, it could be your gear box and you will have to have it serviced by a professional.

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There are a couple of things that will cause Kreepy to not move. Basic things to look at to resolve this issue:
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