Disconnect the foot pedal..Try blowing it out then reconnect. See it it works. If not disconnect again and open up the footswitch itself. Usually a few screws holding a bottom cover on.....Look for loose connections. Especially wires around moving contacts..
SOURCE: Singer Confidence 7463 - needle
Have you changed the needle since you purchased it? A needle should be replaced every 4-6 hours of stitching so for each garment sewn as a rule of thumb. So try replacing the needle, cleaning and oiling the maachine as per the manual. Check needle is in the correct way, it is easy to put in backwards if you aren't familar with them, flat shank to the back and there is usually a scarf (cut away area) at the back of the needle which is where the rotary hook under the needle plate comes around to catch the upper thread during the stitch process. So if needle is in backwards this will cause stitching to fail.
So elimate the needle firstly.
If this fails and the knocking noise continues, then it could be that the timing has been knocked out. It can happen if you sew over a pin and hit it hard (or the needle strikes the foot if stitch setup is wrong for the foot being used). In this case, you'll need to take it back to the shop for the serviceman to fix.
SOURCE: Need manual for #7463 Singer Confidence Sewing machime
Go to the singer website
Click on customer support--there will be a drop down menu
Choose instruction manual
In the box type the model number (example 7463)
Click search
sounds like the mother board, or software issue?
it will need to be serviced
SOURCE: Why does mi new sewing machine singer confidence 7463 not work
Check your manual for some troubleshooting tips. Something is not plugged in, or seated right, like the bobbin.
Here is a sequence of (comments) problems that others have had with this machine.
http://www.erinsayssew.com/singer-confidence-7463-sewing-machine-review/
Years ago, my second Singer [760] foot control "went", out of warranty. Singer weren't very good with parts for older models, and the sewing machine guy had to find another foot control and I had to do a lot of rewiring.
Anyway, if you go Online and look for your local Singer stockist, the part number should be there.
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