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Answerphone deletes message on first playback

I have a BT Studio 3500 cordless phone. Recently the answerphone plays a message and then immediately deletes it giving no prompt. How do I reset it in order to be able to listen again or save the message

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Tech prob

Posted on Aug 21, 2009

  • BIG T HONEY Aug 16, 2011

    Your handset answer machine is full of old messages,these need to be deleted.
    On your handset press MENU (the tick button).
    PLAY MESSAGE appears (If not use the VOL up and down arrows to display Play message)
    Press MENU again......
    New Message 00 appears
    Press the VOL arrow down button (This will display old messages stored on the phone)
    Press the MENU button once more
    As each message is played back press the" X" button (says Secrecy above it )to delete each message,the answer machine will number each message as you go along.
    This process will delete your old messages and return the answer machine back to normality.

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