Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Tips for a great answer:
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
cartridge area is clear, close the cover.
(pull out power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds).
8. When the
printer turns on, reinsert the cartridges and load some paper. Try to print
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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