Question about Dyson Vacuums

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I have a dyson v6 Motorhead which has stopped turning, I took it apart to clean it and now it won't turn, they are no blockages anywhere

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  • Master
  • 742 Answers

Manualslib.com could help

Posted on Jan 10, 2018

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: The motorhead on my Dyson

it could be the hose or the pipe electrics that are not working have you got any lights on the head at all

Posted on Mar 29, 2009

ukvacfan
  • 328 Answers

SOURCE: The brush bar on my Dyson DC17 stopped turning.

If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

Posted on Apr 02, 2009

kevster6720
  • 171 Answers

SOURCE: I took my dyson apart

This is a common problem easy to fix but tricky to explain so please bare with me...You need to put the machine on it's side and if you take the handle and move it up to the point where it stops and won't go any further stopping it from being able to go straight up and lock into place.You need to look at the spot that it is touching and the spot you are looking for should be attached to the foot pedal that let the handel down. The pedal pulls a piece of plastic out of the way so that it can fall back, what has happened is the piece of plastic has moved into lock position but the handle is behind it. you need to manually pull the plastic piece that is attached to the foot pedal out of the way so you can get the handle up straight and then let the plastic piece go and it should be in the right position at this point.
This is the best that I can explain it without being there to show you so please take your time and look at it carefully and you should be able to with my instructions I have given you get it back to normal.
If this has helped you please remember to click on the yes box on your way out and good luck! thanks again for choosing Fixya!

Posted on Oct 10, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My Dyson DC25 won't turn on when in the upright position.

    Hi there,

    I'm sorry to hear you're having difficulties with your DC25. This issue sounds unusual, and we'd appreciate the opportunity to provide further assistance. Please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - it will help if you have the machine to hand when you call.

    We'll look forward to helping you resolve this.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Posted on Feb 06, 2012

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: Dyson DC08 turbo brush won't turn but have suction in tube

      Hi Cathy,

      I'm sorry to hear you're having difficulties with your DC08's turbo brush. As you've already checked the machine for blockages and washed the filter, I'd encourage you to get in touch with us directly so we can provide further assistance to help resolve this.

      You can call us on 0800 298 0298 - our UK Helpline is available from 7am until 10pm, 7 days a week. It will help if you have the machine to hand when you call.

      We'll look forward to hearing from you.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Posted on Feb 29, 2012

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      Hello, this is Ava with Think Crucial.

      There are a number of reasons why your Dyson cleaner shuts off intermittently. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

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      Hello, this is Ava with Think Crucial.

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      Hi Brenna, it's Jack at Dyson.

      I'm sorry to hear you're having difficulties with your DC17 Absolute. I can see that you've already checked for blockages, but the issues you've describe do strongly suggest that there's a blockage somewhere in the machine. You might want to follow the steps shown in our online Support guide, as this should help you locate any obstructions you may have missed:

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