Question about Dyson Vacuums
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
there is a reset button under the cover that houses the on/off switches. remove the handle/wand and look on the back (where the top of the hose sits) for 2 screws (its a torx/star head screw size t10 i believe). remove them and locate 4 small locking tabs that hold the switch cover to the frame of the vacuum. Depress them and pop the cover off (2 towards the top and 2 towards the bottom). Youll see 3 switches (2 square red buttons and one small cylindrical shaped one). Push the small red one (the one to the left if my memory serves me right). you should hear a click. if you do than the switch is reset. if not check all connections to all 3 switches. if you see nothing loose or not connected, you may need a new brushbar motor. try it
Posted on Aug 09, 2009
The DC14 has a "brush control system" operated by a knob on the right side of the base. This knob has two positions: "bare floors" and "carpet". The roller will turn only when the knob is on "carpet", and even then only when the handle is tilted back (with the base still flat on the floor). The problem is that this system uses two belts, only one of which is easy to see. If you're sure that the control knob is in the correct position, and still the roller doesn't turn, then most likely the belt that you can't see is broken (that belt goes from the motor to the clutch mechanism behind the control knob).
Belt replacement on this model is not for the faint-hearted! To get an idea of what's involved, you can go to www.dysonmedic.com then scroll to the bottom of the page and click on "DC07 clutch replacement". It's a slightly different model, but the principle is the same. At least you will see how to remove the clutch cover so you can check on the other belt and confirm if this is the problem or not.
I value your feedback, so please remember to rate this response. Good luck!
Posted on Jan 18, 2010
Hi its Darran at Dyson.
It may be worth taking the filter in the ball out and putting it back making sure it has clicked back into place securely.
If you need advice on this, please visit our website at www.dyson.com and click on the support section.
Alternatively, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 16, 2010
Testimonial: "I went to the dyson website...and figured it out thru pictures. Thank you!"
I'm not sure about all the switches used in the vacuum, but I recently took some pictures of the power button assembly. The buttons in the picture below are (from left-to-right): Circuit Breaker, Brush Switch, Power Switch
The next picture shows how the plastic buttons that operate the brush and power switches should go together:
And finally, this is how the power button assembly reattaches:
Posted on Jul 29, 2010
SOURCE: Our Dyson DC23 turbine head
Call them, explain your problem and probably they will send you replacement part, at least they will describe what part is malfunctioning, and you can purchase on amazon or something, here: Amazon com Dyson DC23 parts I hope this was helpful. Have a nice day
Posted on Dec 05, 2014
Tips for a great answer:
Mar 17, 2018 | Dyson Vacuums
Mar 18, 2017 | Dyson Vacuums
Oct 26, 2016 | Dyson Vacuums
Jan 09, 2016 | Dyson V6 Absolute Bagless Cordless Hand...
Oct 17, 2015 | Dyson Dc-18 "the Slim" Upright Model...
Sep 12, 2014 | Dyson DC35 Handheld Vacuum
Feb 21, 2011 | Dyson Vacuums
Apr 15, 2010 | Dyson DC25 All Floors Bagless Upright...
Nov 30, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...
Feb 23, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...
28 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: