Question about Tomtom ONE GPS Receiver

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Just bought a tomtom one third series and now it is stuck on a screen that is similar to that shown when synchronizing but with a big flashing x.

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Re: TOMTOM ONE frozen


You need to format and reload your unit. The BIG RED X, is b/c your memory somehow is corrupted. Although odd that it's straight from the store like that. As long as you have all the software to re-load your unit's software.. then everything will be fine afterwards. Let me know if I can help in any other way prior to rating please.



Posted on Nov 27, 2007

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Re: TOMTOM ONE frozen

You all have a problem with the operating system of your tom toms. Call tech support at 866-486-6866.

Posted on Nov 27, 2007

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Hi. I have a tomtom one third edition. when it starts it gets stuck on the "tomtom" screen. I tried reinstalling the application software and that did not work. I also tried reformating the tomtom and that...

Reformatting the TomTom is really a bad idea. Many people who have done it reported that they lost their maps... and after this you don't have many options, except buying new maps.

Have you tried the RESET button on the bottom of the GPS?

Apr 01, 2010 | Tomtom ONE GPS Receiver

5 Answers

I need to reprogram my tom-tom one and change who it belongs to as well as the address.

On the map display touch the screen once

Look for the spanner / wrench icon and touch that once.

Kepp using the Right arrow until you see RESET FACTORY SETTINGS

Touch YES.

That should make it as you bought it.

Sep 24, 2009 | Tomtom ONE 3rd Edition GPS

2 Answers

How do I get tomtom back to english?

Tap the screen, so that the menus are displayed, then tap the wrench, tap forward until icon of flags is shown. tap the flag icon and then select english.

Dec 30, 2008 | Tomtom ONE GPS Receiver

1 Answer

My tomtom receiver is frozen on the start screen.

Connect your TomTom to the USB cable then turn on your TomTom in that order. Go to "My Computer" and open the drive that is your TomTom. Copy and paste your map folder to the desktop. Delete everything on your TomTom (don't format). After deleting everything on your TomTom. Open TomTom Home. TomTom Home will tell you, you need an application for your TomTom. Let TomTom Home load the application. You will probably have to do this at least 2 times to get the latest application for your device. After TomTom Home has loaded the latest application for your device closer TomTom Home and copy and paste your map back onto your TomTom. You should be ready to go after doing this. Make sure you do not skip a step when doing this.

Dec 27, 2008 | Tomtom ONE 130 GPS Receiver

1 Answer

Frozen tomtom go 910

Hi, Not a nice problem that. Try connecting your tomtom to PC ( not through home ) so the tomtom will look like a USB drive in "My Computer". if TomTom Home tries to load up , cancel it. Look in "My Compuer" If you do see the TomTom as a drive , open it up and copy the folders and files to your PC. If that works, now you have a backup and you can have a mess around knowing that if you mess things up , at least you can put things back as they were and you won't have made anything worse than it was before. Once thats done , try a harder reset in normal way but also hold the ON button in whilst doing the reset . Many people press too hard on the reset button and also hold it too long so just give one single press , only hard enough to feel it click in , then out. Thats all it needs for a reset and it avoide damaging the switch ( yes , I have seen many reset switched stuck in or broken ). I think theres 2 possible causes for your problem . 1/ You now have a corrupted file on your TomTom preventing the boot-up continuing. 2/ Your Tomtom is still trying to perform the last function ( backing up through TomTom-home ) and has somehow got stuck in that loop. For the moment , try the above and see how you get on and if you donn't solve it please post on this forum again .

Good luck .

Nov 12, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

My tomtom one 3rd edition(1g) keeps freezing up and restarting

I was having a similar problem where i would go through the setup screens until I was selecting the map and then it would restart.  What worked for me was to connect it to my computer and choose Operate My Device from the third page of options in TomTom Home.  This let me progress through the remaining set up screens and get to the point where I could enter an addres again.
Don't know if this will work for everyone, but it seems to have done the trick for me.

Nov 10, 2008 | Tomtom ONE GPS Receiver

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