Question about Lexmark X5470 All-In-One InkJet Printer

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Replaced ink cartridge but printer is not acknowledgeing

I replaced my ink cartridge for Lexmark X5340 and it took me to the "alignment page" Once I pressed the "check mark" It says that the "Color and black Cartridges replacement needed" What do I do?

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Wipe clean the tip of the catridge and also the sensor of the catridges. good luck

Posted on Jul 30, 2009

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Lexmark X7675 printer: Cartridge error. After refilling cartridge, cleaning contacts and carrier. printer runs alignment then responds with cartridge error message again. Cartridge is a 43XL. I have u


The printhead on the cartridge could be damaged thus the reason why the printer is giving our an error message. That said, the cartridge would need to be replaced.

Make sure to purchase genuine Lexmark cartridges. Refilled/remanufactured cartridges could damage your printer.

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Lexmark 5400 cartridge carrier slams up against back???? Won't stop!! It's a new printer, put in a high cap black and low cap color cartridge. Any ideas how to fix this?


Cartridges may not be seated properly. Remove all the cartridges from the printer. Close the cover. Unplug the printer from the power source. Wait for about 10-15 seconds. Plug printer back to power source. If printer ink cartridge carrier still slams on the sides, encoder strip of the printer might be damaged. If it's still within warranty from where you bought it, have it replaced at that store. If ink cartridge carrier is not slamming to the sides, re-insert the cartridges. Make sure there are no obstructions along the carrier's path. Close the cover. Let the printer print the alignment page. If it's still going to slam the carrier, have it replaced.

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Carriage swings from one side to other


Remove the cartridges from the printer. Close the cover. Unplug the printer from the power source. Wait for about 10-15 seconds before plugging it back in. Once the printer's ready, re-insert the cartridges. Close the cover. It should try to print an alignment page. Let it print the page all the way through without cancelling it. If carrier is not slamming to the sides anymore, problem's resolved. But, when after re-inserting the cartridges and the printer tries to print the alignment and still slamming the carrier to the sides, that sounds more like a mechanical problem and needs to be replaced. If your printer is still within warranty, you can call Lexmark. They might send you a replacement. Good luck!

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Hi, replaced ink cartridge on Lexmark X2470. Now it goes as far as the "print alignment page" and freezes. Will not print the alignment page or any other page for that matter. Thanks.


Hello. The ink cartridge may not be seated properly in the carrier. Remove the cartridges from the printer. Close the cover. Clean the nozzles using a damp paper towel. Unplug the printer from the power source. Plug it back in after 10-15 seconds. When the printer asks for the cartridges, reinsert the cartridges. Also, make sure you're using the compatible ink cartridges for the printer. Let it print the alignment page all the way without cancelling it to align the cartridges properly. Hope this helps.

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Just replaced both ink cartridges and test pages have color bars in middle of page and columns are not aligned.


hi there !

-if you have replaced the ink cartridges and you have the color bars in middle of page and columns are not aligned, try to do the alignment of the ink cartridge
-if the alignment procedure fails; try the old cartridge
-if the old cartridge exhibit the same problem, you need to replace the printer

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Alignment of cartridges


To align the cartridge from the control panel:

Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

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ONLY WANTS TO SCAN


Once the alignment page is print you need page the page in the scanner bed and hit the scan button on the printer once it done you be able to print again this process is know as scan back alignment ..



Good luck.....

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The printer ink that you are using are genuine?
Try Genuine ink clean the head after check nozzle , print nothing spaces , test printing pictures.

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