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My brother Intellifax 2820 continues to say telephone on lcd screen. I have done a factory reset on device but issue still persists. I am unable to fax

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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JayBlair
  • 328 Answers

SOURCE: can not receive faxes or blank pages com thru!

Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Posted on Aug 01, 2007

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leroyal
  • 2120 Answers

SOURCE: Factory Default Settings

Press Menu * 2864 (within 2 seconds) [MAINTENANCE MODE] press 01 (INITIALIZE)

Posted on Oct 07, 2008

  • 37 Answers

SOURCE: Time Change on Brother 2820

1.Press menu
2.Press 0
3.Press 2
4.Enter the last two digits of the year on the
dial pad, and then press Set.
5.Enter the two digits for the month on the dial
pad, and then press Set.
6.Enter the two digits for the day on the dial
pad, and then press Set.
7.Enter the time in 24-hour format on the dial
pad, and then press Set.
8.Press Stop/Exit.


Posted on Mar 02, 2009

  • 46 Answers

SOURCE: REPEATED REAR PAPER JAMS-BROTHER INTELLIFAX 2820

Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.

1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.

Posted on Sep 03, 2009

MalKontent68
  • 748 Answers

SOURCE: Brother IntelliFax-4100e Fax Reset drum counter

With the front cover still open, you should press Clear ("Replace Drum?" should appear on the display), and then 1 for Yes. Wait for "Accepted" message and close cover.
It may be necessary to remove the drum unit and put it back in, and then, with the cover open, do the a/m procedure.

Posted on Nov 07, 2009

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Kindly check if the telephone cord is connected properly from the walljack to the LINE jack of the machine and the handset is connected to the jack that shows picture of a telephone.
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What does comm error 20 01 mean on my brother 2820 mean? how do I fix it?


This means that your Brother machine experienced a communications error when sending or receiving a FAX. This is generally caused by either interference on the line, phone line connection or another device on the line.
Try resending the documents and see if the message no longer appears.

If the message still appears, there may be a problem with the way the Brother machine is connected or you may have a bad telephone line. Disconnect any other equipment on the telephone line, i.e. answering machine, modem, extra telephones, switching devices, adapters, etc. Make sure the telephone line is connected directly from the jack (socket) on the Brother machine labeled "Line" to the telephone wall jack (socket).
Try resending again. If the transmission is successful, the problem was created by the connection of the Brother machine and the other devices on the line. Reconnect the other pieces of equipment one at a time to see which is causing the problem. If the error continues to appear on the report, try connecting the Brother machine to a different telephone line or have the line checked by the telephone company.

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You need to take out the cartridge and slide the tab on the top right from right to left about 20 times

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most new machines have a fax block mode to eliminat unwanted faxes coming through, just reset your fax machine to factory setings and then re load your personal data , this should rectify this problem

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sorry to say but the new board needs to be flashed. Only can be done by a authorized service center.

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Try to print a report. If the problem persists the toner unit is not fitted correctly. Take out the complete unit of the drum and the toner and match them properly. GOOD LUCK.

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Press Menu * 2864 (within 2 seconds) [MAINTENANCE MODE] press 01 (INITIALIZE)

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