Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Fridge and freezer running too warm

I have a GE model number gss20IE and my fridge temp. is at 60 and is turned up all the way and my ice cubes are starting to melt in freezer. I put my hand in between the slot in the middle of fridge and freezer and it was shut. Whats wrong with my fridge? Please help!! Thank you!

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  • GE Master
  • 4,654 Answers

You will need to unplug the refrigerator and remove the back panel inside the freezer. Check for ice or a frozen over evaporator coil. If frozen defrost and we will need to examine the defrost heater at the bottom of the evaporator. It may have a glass tube covering the heater element inside. I want you to check to see if it is burned out. The part number for the defrost heater is WR51X10042
You please let me know what you find. If the element is burned out I recommend you replace it and the defrost thermostat part number WR50X10068
You and order the parts by clicking the link below and entering the part number into the part number search feature and click FIND IT. Let me know what you find, Sea Breeze
PART NUMBER AND MODEL SEARCH FEATURE
Here is a photo of the defrost heater.

WR51X10055 Defrost Heater

fridge and freezer running too warm - c261ba7.png

WR55X10656 Mother Control Board

18595b0.jpg
It is possible that there problems with you mother control board. Need to unplug and examine both sides for burn marks. 5731be3.jpg
If you need help feel free to let me know, Thanks Sea Breeze
appliancepartsse@yahoo.com

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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