Question about Toshiba 120GB USB 2.0 Portable External 120 GB Hard Drive

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I have a Toshiba PX1399E external drive which is faulty.The red light appears as opposed to the blue light

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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fire sine
  • 382 Answers

SOURCE: external hard drive not registering with the computer

Sounds like the drive is physically damaged. I would extract the drive form the case, and test it. If the ports on the enclosure are faulty, theres is nothing to do about it except resolder them.......
Your youre concerned about the case and not the content on the drive, verify whether it is under warranty and return it.


Keep me posted.

Posted on Oct 29, 2007

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  • 1 Answer

SOURCE: Red and Blue flashing light

i just had this issue. I took a small phillips screw driver out and removed the seagate hard drive from its enclosure. I brought the hard drive to a microcenter to verify if the hard was dead or something in the case. The hard drive was fine. I purchased a $15.00 inland 2.o to IDE/ SATA adapter from microcenter. This let me use my drive as I did before. All of my data that was on the drive is still there.

Posted on Jul 03, 2008

PC Commando
  • 142 Answers

SOURCE: red and blue light alternately blinking. What can i do.

Remove the drive from the enclosure and either install it in your machine as a slave or you will need to buy a new enclosure and put the drive in it.

Posted on Sep 17, 2009

  • 32 Answers

SOURCE: My Toshiba external hard drive powers up but my

Hello there...

Looks like your HDD is having mechanical problem, this could happen due to a shock (dropped or bumped maybe?) which can cause your HDD I/O head loose from its track.

I'm sorry but my advice is prepare a HDD replacement.

hope that helps... :D

Posted on Apr 14, 2010

lock123
  • 6831 Answers

SOURCE: external hard drive blue light is not working

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

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