Question about Cell Phones

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I brought a i mobile red apple a2688 mobile phone online off trade me when i recieved the phone it had aphone lock pin i tried to email the person i brought the phone off but the email address dont exsist can you help me with the pin lock code?

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  • lukazking09 Jul 30, 2009

    i have tried it with and without my own sim card but i still get the same message insert phone lock pin

  • lukazking09 Jul 30, 2009

    yes i have tried those default codes and no i cant contact the original owner as i brought the phone from an online auction site known as trade me when i reported my findings to the adminstrators of the site the seller was no where to be found

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  • Cell Phones Master
  • 13,433 Answers

Is there a sim card in the phone? please take it out and replace it with your own sim card. the owner probably forgot his/her old sim inside.

after you place your sim in the phone it should ask for your pin code, which you should know.

Posted on Jul 30, 2009

  • Ekse Jul 30, 2009

    I see, phone lock code is different from the sim card pin code.

    Try 0000 or 00000 And 1234 or 12345 those are the default codes. if they don't work the previous owner has set a code.

    Do you have any way to contact the previous owner?




  • Ekse Jul 30, 2009

    It could have been a stolen phone or then the owner forgot his/her code into it.
    These kinds of things can come up when buying used phones online..

    Well the phone is a nice paper weight in this condition, I do not know if it can be unlocked without sending it to a service center, but as it is one of those chinese phones? I don't know if anyone repairs them.

    Try to get in touch with the seller and either get the code or get your money back.




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What is a PUK code?
A personal unblocking code (PUC), also known as a PIN unlock key (PUK), is used in mobile phones to reset a personal identification number (PIN) that has been lost or forgotten.
How to Unlock the PUK Code on a Mobile Phone If Locked?
GSM phones give you the option to set a PIN code on the SIM card as a security measure. If you only set a phone lock and you lose your phone, someone can remove the SIM and insert it into another phone. The person can then make calls on your account. When you insert the SIM card into another phone, the phone prompts you for the code. If you put in the code wrong three times, the phone will lock the PIN and ask for a PIN Unlocking Key.
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Contact your cellular carrier. Some phones allow you to call the carrier even if the PUK is locked. You can also dial the carrier's toll-free number from another phone.
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Select the option to speak with customer care. The customer care agent will ask you to verify your account with the account password.
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Advise the customer care agent you need a PUK code. The agent will generate a new PUK code and give it to you over the phone.
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How to Find Out My PUK Code
The PUK code for your cell phone is a SIM card-specific code assigned by the service provider. If you have entered an incorrect pin into your phone three times, the SIM card on your phone will lock and you will be unable to use your phone. An error message will appear asking you to "Enter PUK Code." The PUK code is available through your service provider.
Instructions
Don't try to guess your phone's PUK code. If you enter the wrong code three times, or sometimes five times depending on your phone type, you will end up with a completely locked SIM card that will need to be replaced.
Go to your online cell phone account. Log in with the username and password that are assigned to the account. Some providers include the PUK code along with the rest of your online account information.
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