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Dell 1710 printer issue. Can anyone help??? Toner and Drum light steady along with the (!) light also steady. According to the manual the drum needs to be replaced. I have replaced the drum and the error state still persists. The toner is relativley new about a month old. I have tryed to reset the drum counter using the operation of leaving the front door open and keeping the cancel button held until the lights cycle. But still unable to get it out of the error state. Any help is very much appreciated. Thank you, regards Dave

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Did you reset the drum count? You can do this by holding the cancel button until all lights flash clearing the drum count. This should fix the issue.

Posted on Jul 30, 2009

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