Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator
FF(Freezer Fan) this is the fan that circulates cold air thru the freezer as well as the refrigerator. If this is the first time the er has appeared, you need to unplug the unit for about 10 minutes, plug the unit back in. This should reboot the unit and erase the er.
Posted on Jul 30, 2009
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Posted on Jan 02, 2017
SOURCE: What does message: Er FF mean?
That means the freezer fan is blocked, you need to order a new High voltage board, the ice has built up enough from not defrosting that it is interfering with the operation of the evaporator fan.
Posted on Jun 22, 2009
I'm no major appliance repairman. However, after reading several posts, I investigated the issue further since I received an ER FF on the front panel. I have a LFX25960SW refrigerator. I pulled the top and bottom baskets out, and was able to take the back panel out from inside. There was a solid block of ice built up around both fans and wires. I took a blow dryer and gradually melted the ice around the fans and wires. Then, as I was able, I pulled the remaining ice chunks off of the wires. I put the thing back together and it cleared the message. My wife says no more LG appliances for us. :)
Posted on Apr 08, 2009
I fixed it. ER FF is "Error Freezer Fan." Once the evaporator fan stops turning for more than 115 seconds, this error message will be displayed. This fridge is poorly designed and is not designed with air gaps or enough air gaps to allow air behind the back panel of the freezer where the fans and condenser coils are located thus causing ice to build up around the fan and it's ability to spin. The evaporator fan helps cirulate the cold air generated by the condenser coils.
The fix is (1) defrost your refrigerator which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.
This is going to be an annual chore if I want to keep this refrigerator. We should all ban together and call for a recall.
Posted on Dec 24, 2008
I would replace the evaporator fan, this fan problem is hard to diagnose because the fan will spin but not fast enough to circulate the chilled air thru the freezer and the refrigerator. The minimum cost to repair/replace is around $300.00
Posted on Jul 30, 2009
Thanks for using FixYa. Error ff is freezer fan fault. This usually happens when either the rear board has gone bad or the freezer fan itself is bad and needs to be replaced. To check what is causing the error you can start with checking the fan which is located behind the back wall inside the freezer. Also check the rear board as it might not be putting the fridge into defrost long enough and is causing the ice to build up in the freezer and thus stopping the freezer fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs which will melt all the ice then plug it back if still the issue is not resolved and you hear the fan running then it is the rear board that needs to be replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.
Posted on Jun 30, 2010
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