I cant sign into my google account on mobile as cant remember the last password for it ive tried changing my password but keeps asking for the old one and dont know the details they are asking

Go to where you usually sign-in your account. Hit forgot password; reset password. enter user id and new password. When google ask do you want them to remember password for this site - hit yes.

Change your Google Account password Change your Google Account password

Forgot password

If you forgot your password, type your username on the trouble signing in page to reset your password.

Change password

To change your Google Account password, go to the change your password page.
Or you can follow the steps listed below:

1. Go to your Google Account Settings page.
2. In the Signing in section, click Password.

Remember that changing your Google Account password changes it for all Google products you use, like Gmail and YouTube, so be sure to use your new password the next time you sign in.

Password requirements

Here are a few rules to keep in mind when choosing a password:

• Passwords must be at least 8 characters long.
• You can't reuse a password that you've used in the last year.
• Passwords can contain the following characters:
  • Upper and lowercase letters (A-Z and a-z). Please note that passwords are case-sensitive, so a "G" is different from a "g".
  • Numbers (0-9).
  • The following symbols as well as spaces: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ { ' } ~
• Certain passwords that are easy to guess like "12345678" can't be chosen.

Creating a strong password

To keep your account safe, here are a few tips on how to create a strong password:

• Use a different password for each of your important accounts, like your email and online banking accounts. Choosing the same password for each of your online accounts is like using the same key to lock your home, car and office - if a criminal gains access to one, they can break in to all.
• Use a mix of letters, numbers, and symbols in your password.

go to this link and scroll down the page you might find out how to get it sorted.. for got email password Google Search

If in the UK, try calling 0207 881 4790

click on forget password and select mobile verification. so that OTP is received to your mobile phone, then you can change your password.

She can Reset her password

1. Follow the steps to recover your account. You'll be asked some questions to confirm it's your account and an email will be sent to you. If you don't get an email:
   • Check your Spam or Bulk Mail folders
   • Add [email protected] to your address book.
   • To request another email, follow the steps to recover your account .
   • Check all email addresses you might've used to sign up or sign in to your account.

Account support

Hi,
This one might help you:

• Go to google website www.google.com and then proceed to SIGN IN option

1. If you cant remember your username or password : Click option below it that says can't sign in or forgot password , now from there it will give you option to answer some security question you created before in order for you to remember or retrieve your password
2. Or it will ask you what is your google account email address , so they can reset your password and end it to the email

• If you can't remember still your email address

1. Just simply click on forgot username optionand the it will ask your any email address to send the instruction on how you can retrive your account information

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The only thing that you may try is to access your Yahoo Mail using your old password.

If that did not work, there's no other way but the keep remembering your answers to the security questions, in order for you to retrieve your current password.

Kindly check the link below and it might help you:

http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-20.html

Thank you and good luck!