Question about Acer Aspire One Netbook 8.9" Notebook

2 Answers

Webcam for the acer aspire one stopped working and shows up as unknown device in the device manager. it wont let me reinstall the driver because it says its not there, i even went as far as reinstalling windows. is there a way to fix this problem without sending it in to acer?

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  • corrupt m Jul 30, 2009

    I've already tried that, when i try to reinstall the driver from the device manager it tells me "the location doesn't contain information about your hardware". if i try to install the driver using its setup it tells me "the acer crystal eye webcam has not found! please plug in the acer crystal eye webcam and then run the installation again".

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Sure you can!

All you have to do is go to the Acer website

That link should take you to the Downloads page

Select Notebook and the model of your laptop

Look for the drivers that are related to your Web Cam.

Download and extract the drivers. It may automatically install them for you.

Note the location of the drivers, go to device manager, double click on the unknown device and click the reinstall driver.

Click No, not at this time.

Install from a list or specific location

Click Include this location in this search, Click Browse and point it to the folder that you downloaded

Posted on Jul 30, 2009

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  • Master
  • 601 Answers

Hi...
If you have reinstalled windows and drivers back into the computer and still no go. The only option left is to call the acer service center.
This is a hardware issue with the camera.

Thanks
Smith

Posted on Jul 30, 2009

  • vectorod Apr 29, 2011

    For anyone having trouble with AOA150 webcam not working, and having the driver say...unknown device.... it is NOT a driver problem.... i thought so and tried to install all different SUYIN drivers...all said the driver contained no information.

    the FIX! turn off pc, popup your keyboard...the lcd ribbon in the upper left side will be a fraction loose, it doesnt look like it, but push it in (toward the screen) no other disassembly required. on restart windows will detect the webcam!!!! Looks like hundreds of us have been having this nightmare...and its a crazy hard to triage fix! good luck everyone!!!!!!

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Posted on Jan 02, 2017

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Crystal eye webcam


Is it windows Xp? If then pleasecheck the device manager go to control panel administrative tools and then choose computer management and click on device manager and see if its showing yelllow mark for your webcam or details unknown for hardware.

If you find these things then please reinstall the driver by drivers utility cd .

Please let me know if you still find problem

Regards
Balisonu79

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