Question about Samsung HT-DB390 System

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DVD's and CD's no longer load in Samsung HT-DB390

I put the disk in...it says "Loading" for about 2 minutes and then says, "No Disk"

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REPLACE THE SPINDLE MOTOR,IF STILL FAULTY-REPLACE LASER

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I have a Digital Home Theater HT-DS400 Samsung. I have problems in reading a music CD or a DVD. You can read the message "Loading.." for a while and then stops and reads "NO DISC". ...


  • Make sure you have a non home made DVD. Some DVD players will not play DVD'S in certain formats.
  • If you have a normal DVD in the DVD player and are getting "NO Disk" then there is a real good possibility the lens is just so dirty that it is not recognizing your DVD at all. This happens a lot to all disk players that are neglected from the cleaning process. Get a disk player cleaner and run it through a few times until the disk is read again. Sometimes the lens is so dirty you have to try a few times just to get the cleaner disk itself to play just to do the actual cleaning. Make sure to run that cleaner disk through once a week. These disk cleaners "sweep" the lens and work well. You can get one at your local Best Buy for $8usd.
  • The last thing it could be is that somehow the lens has come out of alignment. Just a millimeter out of alignment is all it takes to not be able to read a disk and DVD players get bumped and knocked off the shelf easy. So this can happen often especially with the more smaller travel DVD player.

  • Hope this helps and thank you for using FixYa.

Regards, Tony

Jul 23, 2011 | Samsung HT-DS400 System

1 Answer

My Samsung HT-Z210 Home Theatre System is crazy. Sometimes it plays the disks but most of the times it would sound as if it is trying to load a few times and then displays disk error and if it does play...


Check for fingerprints or dirt on your DVD. Wipe it clean and try again. Also check for scratches. Try another DVD and see if your system reads it. If it does not try cleaning the drive laser lens with a CD lens cleaner available at places such as KMart or WalMart in the electronic section. If that still does not work chances are you laser on your drive is bad and needs replaced. It will need servicing.

Dec 03, 2010 | Samsung HT-Z210 Theater System

1 Answer

Loading is blinking


Try using a cleaning disk for the laser eye. This is a special dvd with a brush grafted on it to clean off thedoirt on the laser. Hired DVD;s are often covered in greasy finger marks and other debris which gets transferred to the iris as the disk spins. this eventually clogs the laser and it can no longer do a load and often reports no disk.

Please rate my help++++Thankls for using FIXYA

Jun 16, 2010 | Sony DVP-NS575P DVD Player

2 Answers

SAMSUNG HT-BD8200 - No disk inserted and stucks saying "loading"


Mine did the exact same thing today. If you figure it out please let me know. drsweet2006@gmail.com

Jan 10, 2010 | Samsung HT-X810T Theater System

2 Answers

Samsung HT-Z410: ''Disc Error''


It's not the lens. It's the bottom plate on the disk pickup. Dust gets on the rubber pieces (there are three oval shaped pads) that do not adhere properly to the disk which causes the disk to turn too slowly for the lens to read it properly. Clean those off with alcohol swabs and let dry. Also blow off all the dust in the unit since it will already be open. I have also decided to leave a disk in the player so that dust will not have a chance to get on those bumpers again. I did this last weekend and have not had problems since.

Oct 24, 2009 | Samsung HT-Z310T Theater System

1 Answer

Screen comes on, disk turns, loading starts, and doesnt stop


With the power turned off, open the DVD Player, and then open the top where you load the DVD into the player. Locate the laser lens and notice that the laser is attached to a transport assembly that moves the laser diagonally outward in a slot. 1. Slide this assembly outward to the end of its track. 2. Slide the assembly back inward to the closest inward position. 3. Repeat the process of sliding the assembly outward and then back inward.4. Put in a music CD and let it play all the way through. This helps to calibrate the laser head assembly movement. When the music CD is finished playing. 5. Put in a DVD, and you should have a working unit again This is a factory solution from Mintek that was given to a customer who ask for help with the forever loading disc problems. This solution may work on other models of portable DVD players. Most portable DVD players use this type of transport mechanism. Try this solution it might work for you.

Feb 01, 2009 | Mintek MDP-1770 Portable DVD Player

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